"always good never bad, they always take care of me "
"EDIT: Was disasitisfied about being sold a defective visa however it turned out to be only redeemable at rewarbles despite that not being anywhere in the description. It worked after that was clarified. It would be great if the description is updated to clarify that before purchase."
"سييييء جدا يرجى ارسال الكود"
“We regret any inconvenience you've experienced. To assist with your inquiry, please provide your order number so we can locate the relevant transaction and initiate an investigation. If preferred, you may submit a full report via our support portal at https://helpdesk.offgamers.com/support/tickets/new.
Rest assured, we're committed to resolving issues quickly and ensuring a secure platform.”
"I got a used got and they don't want to refund me "
“We regret hearing about the challenges you've faced. To help us assist you more effectively, please provide your order number, as it will greatly aid in locating the order and verifying the issue. Alternatively, you may submit a detailed report through our support portal at https://helpdesk.offgamers.com/support/tickets/new.
We are committed to addressing concerns promptly and maintaining a secure transaction environment for all users.”
"They give you invalid codes that don't even work, and then you have to create and wait for your ticket to be attended to, such a waste of time, just better off getting straight from the game site itself "
“We have received your confirmation through Ticket 3806694 that the issue were resolved and you had tried to redeem it incorrectly previously. Please do not hesitate to contact us if you require further assistance. Thank you.”
"I was sent an invalid voucher code, and the process of trying to get this corrected is more difficult than it should be."
“Thank you for bringing this matter to our attention. In order to proceed with investigating your concern, we kindly ask for your order number, as it is essential for us to locate and verify the details of your report. Alternatively, please submit a report through our support portal at https://helpdesk.offgamers.com/support/tickets/new.
We are dedicated to resolving issues swiftly and ensuring a safe transaction environment for everyone.”
"Bought an Azteco Bitcoin lightning voucher. It turned out to be an "expired voucher". Takes forever to respond to any query. Still have not solved my issue or given a refund."
"i want a refund because my code did not work for40114807"
"Bien con mi banco boliviano banco sol el mejor"
“Thanks for making our day with your kind words. We're committed to maintaining your trust in us.”
"Dear OFFGAMERS Team,
I’ve been a loyal customer for a long time, and I’ve always enjoyed your service. However, I’ve noticed a significant increase in transaction fees recently, which has made me reconsider my purchases. Additionally, I’m frequently asked to leave reviews and provide feedback on tax reductions, but I’m unclear on how to take advantage of these.
Could you please provide more clarity on the fee changes and how I can benefit from tax reductions?
Thank you for your attention.
Best regards,
Nasrin Mahmood"
“Hi there, the tax is imposed by the government, something we do not have control of. If you wish to reduce the VAT, you may submit a petition to your government. Thank you for your understanding.”
"Servicio muy bueno encuentras todo tipo de productos y bastante métodos de pago."
“Your satisfaction is our top priority. Thanks for choosing us and sharing your positive experience.”
"fast and responsive, can topup anytime without fear of getting your code"
“Your feedback is truly appreciated. We can't wait to serve you again soon.”
"I've been using this platform for the pass 6 months and not even once i had a problem, is great for buying gift cards!"
“We're thrilled to have made your experience great! Your feedback guides us to excel.”
"Ordered an SGD Psn card and recieve code instantly. "
“Your feedback inspires us to do better. Thank you for being a fantastic customer.”
"I found the website easy to navigate and purchases can be made with a user friendly interface. Well done!"
“Thank you for your kind words, and we can't wait to continue providing exceptional service.”
A rep from OffGamers, offgamers.mkt, has responded:
“We are glad to learn that the issue has been resolved. Please do not hesitate to contact us if you require further assistance. Thank you.”