ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
4.17/5
Return/Replacement policy:
5.00/5

Verified
5/5

2016-03-11

Great Customer Service

"I have had a lot of experience in purchasing from online retailers, this by far was the best experience that I have encountered. Thank you OfficeWonderland!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-02-25

Great Customer Service

"Mike Spencer assisted me with my order. We needed a projector sent overnight and he promised and delivered. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-02-15

Proactive and Quick

"Had a great experience with Officewonderland. Mike was able to satisfy what we as an corporate office needed for our business to run smoothly. Helped with background knowledge of the equipment we ordered. Went over and beyond."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-01-27

VERY Happy with Wonderful Wonderland!

"An EXCELLENT experience in every aspect of this transaction! We literally placed and order, changed, models, requested technical services, and exchanged an item without one single glitch. The sales team and tech support team were awesome! Especially since this was for the Clubhouse at a retirement community and we're not tech gurus."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-01-26

Great Customer Service

"I had the opportunity to work with both Mike and Richard at OfficeWonderland. They are delighted to work with. Will certainly return to purchase from Office Wonderland. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-01-06

"I was please with the service 1000% The product I requested was no longer available, but Mike walked me through the many other products to find the perfect match. I am not convinced that there is still good business people out there. Thanks a million."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-12-21

"The single best customer service I have encountered in a very long time. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-12-07

"Richard is the best customer service rep. He answered the phone before 9 - during a extremely bad weather day. He was able to solve my problem and help me identify exactly what I needed. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-12-03

"I recently purchased a Panasonic projector from Office wonderland. They had the best price and offered excellent customer service."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-12-02

"The customer service was great. This was a mistake on our part and the company was able to work with us to make sure we could get the machines we actually needed instead of being stuck with systems that we couldn't use. Our small school with a very limited budget really appreciated this."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-11-16

"This is my first experience with Office Wonderland, but it won't be my last! I worked with Mike and he was very helpful!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-11-03

"This team is like an extension of our own. Incredibly personable experience in an field where customer service is often overlooked. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-10-08

"fast and friendly service.. they were out of stock on one item but quickly came up with options. very satisfied customer"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-10-07

"Great to deal with. Very customer oriented.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-10-02

"Rich was more then helpful to determine the projector that will work best for our Association.
Will use this site again
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A