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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
4.17/5
Return/Replacement policy:
5.00/5

Verified
5/5

2012-05-02

"I found OfficeWonderland via a Google search when I needed a specific type of mini-projector no longer in production I couldn't find anywhere else. The ordering process was effortless. I got the refurbished unit very quickly. Unfortunately, it didn't work upon arrival. I called my salesperson, Richard Cohen, and he apologized for the inconvenience and promptly provided me with a return authorization. In my experience this is where most companies fall down. Not OfficeWonderland. They had no issue with making sure it was made right. On top of this, there were no refurbished units in stock to replace my unit, so they just shipped me a new model at no additional charge. Now that's what I call customer service. They now have a lifetime customer. Other online retailers should learn from their example."

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Verified
5/5

2012-05-02

"Great service! Called right at cut-off and Richard was able to have our projectors overnighted that day. He also called to follow-up to be sure that we received them and see if we had any questions. Wow!"

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Verified
5/5

2012-04-18

"Friendly service, Fast delivery!!"

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Verified
5/5

2012-04-17

"From mm first phone call in, Richard to moi: "Be assured, i would make this transaction work for you to your satisfaction". From first contact to final product delivery, impressive customer service. Calm, re-assuring and hands-on."

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Verified
5/5

2012-04-16

"good service, found a product that was not available from other vendors"

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Verified
5/5

2012-04-04

"i had a pleasant experience with this store. very fast shipping"

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Verified
5/5

2012-04-01

"After order was placed, there was a minor snafu in the processing of the projector. However, after contact was made with the company, they were exceptional in rectifying the situation. You can't expect everything to go perfectly on every order, but when there is that seldom error, you want it taken care of exactly like this company did. They were accommodating and made sure I got exactly what I ordered in a timely fashion. I would definitely give them my return business."

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Verified
5/5

2012-03-31

"The lamp I received although was original and brand new was defective. They helped me exchange it for another brand new one very quickly. I would definitely use them again in the future."

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Verified
5/5

2012-03-29

"This was a 5 star transaction. Would use again if they have what I need."

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Verified
5/5

2012-03-26

"Happy with the process. I needed a very specific item and the service rep assured me that the upgrade to from the XJ-S32 to the XJ-S33 would be indistinguishable and it was. Thanks again."

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Verified
5/5

2012-03-26

"OfficeWonderland promptly acknowledged and shipped my order. It arrived in perfect condition exactly as advertised. Their prices are so low I had feared there might be a hidden hook or up-sell, but there wasn't. Everything went completely smoothly."

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Verified
5/5

2012-03-24

"Office Wonderland proved to be a great choice to order our projector and lens. Everything arrived as promised and the order process was smooth and to the point. The overall experience was excellent."

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Verified
5/5

2012-03-06

"The order was very easy to place and the phone support was terrific. Your price was $200 higher on an $8000 projector but it was in stock and was recieved on time and packaged safely. Would recommend your site to others. Again the phone follow up was on target."

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Verified
5/5

2012-03-06

"Best price - great service!! Richard went above and beyond with my order. Fast shipping - he delivered on every promise. I can recommend Office Wonderland with great confidence that they will handle you with excellence. "

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Verified
5/5

2012-02-29

"These guys are fantastic. They always answer the phone and are very helpful. Will buy from them again and again. Thanks!"

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