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5/5

2023-05-04

Pediatric Waiting Room Furniture Perfect!!

"Purchased a set of modular ottomans and upholstered benches from Office-Chairs-Discount.com and was thoroughly impressed with the quality as the materials used were top-notch and durable. They have been in use for a while now and have withstood a lot of wear and tear making it an ideal addition to any pediatric waiting room.

In addition to its high-quality construction, I found the #LI-Lenor-Wood-Benches and the #F-Collaboration ottomans to be very aesthetically pleasing. The colors and designs were eye-catching and playful, which is perfect for creating a welcoming and cheerful atmosphere for children. It also helped to ease the stress and anxiety that young patients may feel when visiting the doctor.

I was also impressed with the level of customer service I received during the ordering process. The product manager was responsive and provided detailed information about the furniture's specifications and benefits, making it easy for me to choose the right pieces for our medical waiting room.

Overall, I am extremely satisfied with my purchase from Office-Chairs-Discount.com and would highly recommend it to anyone looking for high-quality, durable, and attractive furniture for their pediatric waiting room.
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5/5

2023-03-23

Office Chairs Discount Sofa Set

"I recently purchased a set of reception area sofas (#Ll-Rav Series) from Office-Chairs-Discount.com and was very impressed with the quality of this product as well as the customer service I received from the staff. Finding it harder to deal one-on-one with customer service now so dealing with one of their product managers (Linda) was refreshing. She was knowledgeable and incredibly polite. Here are my thoughts on my experience as well as the Urban Square Series couches I purchased from them:
1. Quality: The Urban Square Sofas were made of high-quality materials that are durable and built to last. Construction was solid and sturdy, and the finish looks great in my office. I had inquired about different fabric finishes and Linda was more than accommodating in helping me find what matched our Optometry Clinic’s waiting room.
2. Functionality: The Urban Square sofas were designed with practicality in mind and helped us save on space. They were simple but came with the features I was looking for, including cleanable surfaces and easy to move around.
3. Comfort: These sofas were also comfortable. Our visitors spend some time on them and have even complimented their comfort to our staff. The armrests are also a nice touch.
4. Assembly: The assembly process was straightforward and easy to follow. I was able to put the Urban Square sofas together in no time at all.
5. Customer Service: I was also impressed with the customer service I received from Linda. She was responsive and helpful throughout the purchasing process.
Overall, I highly recommend the Urban Square sofas from Office-Chairs-Discount.com and have even purchased more furniture from them including a number of their Deluxe Steel Leg benches. It's a high-quality, functional, and comfortable product that's coming from a great little company.
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5/5

2023-03-23

Bariatric Waiting Room Chairs

"I recently had a fantastic experience dealing with office-chairs-discount.com, and I wanted to share my positive customer service review with everyone! From start to finish, the entire process was smooth and enjoyable. I specifically dealt with one staff member and felt I was in good hands with her.

I was in the market for large bench chairs and was directed to office-chairs-discount.com’s bariatric waiting room furniture section where I quickly found Amhurst Steel Leg Bariatric chair. Both the product descriptions and images were clear and detailed but I had a few additional questions pertinent to the types of clients we see occupying our lobby. The checkout process was a breeze, and I appreciated the variety of payment options available and was even given a bit of an additional discount by choosing a direct e-transfer rather than credit card company.

But what really set office-chairs-discount.com apart was the exceptional customer service I received. The customer support team was friendly, knowledgeable, and responsive, and they went above and beyond to ensure that my needs were met. The product manager was quick to respond, and she was incredibly well versed in the product as well as the shipping process. She was able to answer all my questions and address any concerns I had, and they even provided helpful tips and suggestions for how to get the most out of my purchase such as choosing a sanitized vinyl fabric choice.

When these bariatric chairs arrived, it was exactly as described on the website, and it was clear that the company takes great care in selecting and manufacturing their products. Overall, I couldn't be happier with my experience shopping with office-chairs-discount.com, and I’d highly recommend it to anyone in need of high-quality office furniture as well as feeling like you’re getting exceptional, personable customer service!
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1/5

2009-04-03

"DONT BY FROM WWW.OFFICE-CHAIRS-DISCOUNT.COM!!!!

DONT BUY FROM DIRECT2USER dba http://www.office-chairs-discount.com/

THEY SCAMMED ME!!!

HERES MY STORY................

I Purchased item from this online site called www.Office-chairs-discoutn.com. This company is a dba of Direct2User, Inc.Well i made a purchase on Jan 30th 2009 Description: Napoli Round Meeting Table #May-NCR48 Wood: Golden Cherry Quantity: 1 Price: $518.00 From: Direct2User Inc. t/as www.office-chairs-discount.com

I receieved the item on Feb 17th and it was the wrong color. I called the number on my reciept and the lady who answered, LINDA, told me that i should re-order the new color (which was MORE MONEY! $666) and then she would email the warehouse for instructions on how i should handle my return of the wrong item. She also informed me that I would have to pay a 25% restocking fee and the return freight. to which I agreed to both.

Well I waited 2 weeks from her and nothing! Ireceived the new table and still nothing! I called again on March 2nd 2009 and once again the same lady,LINDA, answered the phone and didnt seem to remember our conversation at all. So she said she would email the warehouse once again and email me or call me back. Well, I received her email that day and I replied right away. She emailed me again the next day asking the same question, to which I replied again right away. She also inflated the restocking fee to 30% instead of the origional 25% she told me. But thats ok, I agreed,in writing like she asked.

So now it has been 6 weeks since I requested return and still no word from her or the warehouse!I called today, March 30th 2009 and she at first had no idea what I was talking about, LINDA again. Then she told me it was probably too late to return item! The nerve of this woman! I called her the day it arrived!!

So that said, I am lead to believe that this company is definately scamming me! The lady who answers the phone prbabaly runs this out of her garage!!! I warn you DO NOT DO BUSINESS WITH DIRECT2USER INC OR WWW.OFFICE-CHAIRS-DISCOUNT.COM!!!!!!!!!!!!!!!!!!!!!!!!
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