"I can't believe this merchant doesn't have a 10 out of ten rating. After dealing with Wall-Mart trying to get my money back for broken merchandise I bought, I was sure I was going to get ripped off again. Much to my surprise, Old Will Knott stayed with me for several months to make sure my scale was doing what it was supposed to do. I was about to give up for lack of knowledge trying to do what I was. But Old Will Knott employee kept giving me instructions better than any teacher I have had all the way through college. This company is truly one of the great American suppliers still working to satisfy their customers. Good luck trying to find another company in our loss of America enterprises. I will definitely check with Old Will Knott to see if they can supply what I need before continuing to search. Make America great again."
"Bought 4 scales, two different types, they are very handy and portable! Yet to try them out on the the field. Great business and customer service!"
"So happy with our new bathroom scale!"
"Ordered the XL scale for my son who has size 14 feet that will not fit on a traditional personal scale. Received merchandise quickly and packaged well. No issues whatsoever. To my amazement the scale is HUGE. It is both wide and tall and my son has no problem standing on it. Have only used on the initial arrival of scale but standing on it at four different times the weight remained the same. Unlike on a traditional scale he tried doing same thing. You will most definitely want to store scale under a bed due to its size. Another positive benefit is the THIRTY (30) year warranty!"
"Great prices, great communication, great feedback, great packing of my very heavy items so that they arrived safely and perfectly intact. Instructions in the box, customer service info made readily available in case of difficulties (none) safe and secure purchase made online, who could ask for more? They were so open and friendly and professional that it felt I was buying my products, which will last a lifetime, from friends. Can't recommend them enough!"
"Very satisfied with my scale and the customer service. Would recommend doing business with Old Will Knot Scales because they deliver what they say they will do.
PWS
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"Very helpful team! I needed a spare part for an old scale and they were able to locate one for me."
"You asked for a catchy title, and you received one from me. Please ask an employee who focuses on education to contact me.
(signed) ****@****"
"we were shopping for a new scale with pretty specific needs and I was very happy to find Old Will Knott Scales. The price beat out usual "go-to" (Amazon) and delivery was timely.
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"Have already covered it in the Comments Section. But I'll just briefly say the scale I ordered didn't live up to the quality I expected, so I opted to return it. I would have naturally accepted the cost of return shipping to be mine; but when I saw the restocking charge applied, just on principle, I saw clearly that Old Will cares nothing about his customers or their satisfaction."
"Exactly as stated love the quick delivery !"
"Ordered my digital shipping scale from Old Will Knott Scales. Within 2 days (with regular shipping) I received my new scale in perfect condition! It's exactly what I need and works with precision! Thank you Old Will Knott Scales!"
"Couldn't ask for a better company to deal with. They lay it all out for you to see and then deliver on their promise. Shipping couldn't be any faster either and I love the flavor of their talk. "
"This scale retains the great value, precision, accuracy and repeat-ability of the Gempro250 with 20% higher capacity, much larger and more readable display, taller and more spacious wind screen, in a slightly larger package.
The case has also had some nice attention and is more suitable for transporting the scale safely, rather than just storage.
There is an additional function in that you can now set a true Zero and Tare weight.
Two features I noticed are now absent, that I would have preferred to have been retained are:
Only a 2 point calibration is possible, gone is the 3 point. 0-50g vs 0-25g-50g
There is no way I have found to turn the back light off. I prefer to leave the scale turned on all of the time, for performance stability, and this means that the back light is on all of the time.
Old Will Knott Scales is a pleasure to work with. Quick delivery and customer service is also excellent."
"I really love my scale and the friendly service!"