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Product & services pricing
3.75/5
Chance of future purchase:
4.38/5
Shipping & packaging:
4.38/5
Customer service:
3.75/5
Return/Replacement policy:
3.75/5

Verified
5/5

2012-09-11

"Excellent! I love old movies, mostly from the 1930s to the 1950s. Oldies.com has a very good selection of dvds at excellent prices. I shop there often and will definitely continue to do so."


Verified
4/5

2012-09-10

"I have been a customer of Oldies.com for years and have generally been satisfied with the services I have received. I however think that the shipping cost is quite high and I would have expected that I would receive offers and/or vsome customer appreciation offers. "

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Verified
5/5

2012-09-10

"I found the music CD I was looking for immediately upon hitting upon the website, and the disc was on sale. A 'win-win' situation in my book."


Verified
4/5

2012-08-28

"Good service and prices. Reasonable shipping. Would prefer better packaging."


Verified
5/5

2012-08-25

"Have never been disappointed. Love the website - very user friendly. Shipping is quick. Have never had a problem with merchandise ordered. I tell all my friends about oldies.com."

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Verified
5/5

2012-08-25

"Very Good experience with Oldies.com. They handled my order very good."


Verified
5/5

2012-08-21

"I like dealing with Oldies as they are very efficient
and everything arrives fast and un-damaged in the
International Post. Keep up the good work Oldies.
Colin Ross Smith
Australia
"

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Verified
5/5

2012-08-20

"Being an oldie myself, it is brilliant to be able to see films I thought I had lost forever. To see films I saw in the forties once more, is out of this world.
Long may you reign.
"


Verified
5/5

2012-08-15

"Oldies continues to be a great place to shop, especially for collectors of silent films like me. Great quality prints of rare old films, the best prices available on line anywhere, fast delivery, prompt response and correction of one and only problem I've had in the past several years. This is a first class act all the way."

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Verified
5/5

2012-07-11

"Very nice&satifying.Have ordered before&had some trouble with check out peaple.other than that did very well.Love the cds.They were great.thanks "


Verified
5/5

2012-07-08

"DVDs arrived complete and in 6 days; 3 days ahead of projection."

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Verified
5/5

2012-06-30

"I am very happy to have found Oldies.com! Gr8 selection, good prices and fast prompt delivery. I have put in a couple of orders and have been very pleased at being able to find these cds to replace many of my favorite lps at fair prices. I will definitely be a frequent customer and recommend them to anyone. "

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Verified
1/5

2012-06-26

"If you don't like taking chances about being screwed by an online store, this review is for you.
Oldies.com is my worst online experience in 16 years of online shopping.
They show despotism and contempt for the customer who approaches them (with indignation) for their bad service.
They made me feel powerless, frustrated and sick as never before when contacting customer service over the phone.

I placed an order on May 26 (2012). That purchase never arrived even 3 days after the due date, and I haven't received the refund requested as of June 25, 2012.

[June 21(last possible day of delivery)] The first day I called, I explained the problem to an operator. She sent me to an answering machine.
I called immediately after and requested to speak to a manager.
The manager I spoke to, (called Tim), said that everything was solved and ask me to give just a moment for the amount to appear in my account. It never did!

[June 22] I called again and the operator never let me finish a sentence, speaking simultaneously or rather above my voice. She ended up yelling at me and never letting me finish a sentence.
I said at the end:"well, so this is your customer service?" and she yelled "yes, this is it". And hung up on me!
Immediately I called them again. A man (called Leo) answer the phone.
He let me yell at him quietly, but he lied on behalf of Oldies.com again.
He said without any regret "your shipment has been sent yesterday"
I responded: "I don't have to pay for your mistakes. You notified me of the shipping on May 26. Your shipment didn't come the day you scheduled it, and I missed the date for a very important present. I already bought the present in another store, and I need my money back. Now you've sent another shipment notification three weeks later. I don't care. It's your fault. I don't need it any more"
His answer was: "Your refund will be put in your account today regardless. Just return the package to us when it arrives".

The refund never was made that day and as of today June 26 2012, nothing has shown up in my account.

I'm have not even received an apology for their aggravation.
They just have added insult to my pain for not being able to fulfill my dearest friend birthday wish. oldies.com just added insult by lying and screaming to me over the phone.

I really thought that the Discover Card - Peggy Customer Service commercial was an exaggeration,
but this experience with OLDIES.COM proved me wrong.

Be aware!
"

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Verified
1/5

2012-06-26

"I placed a simple order with Oldies.com & it was placed on hold because of a fraud alert. I contacted the company by e-mail & twice by phone. I was told a supervisor would call me back, that didnt happen. When I filed a complaint with the company, I all of a sudden recieved an e-mail from the supervisor Dennis. When I made it clear I no longer would do buisness with them,unless the order was sent compliments of Oldies.com, I received severals calls from Dennis. These DVDs were for my mother,whos elderly & disabled, I myself suffer from Lupus{SLE) & this kind of stress is not something I need."

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Verified
5/5

2012-06-18

"Oldies.com is an easy way to shop for those hard to find movies and dvd's. The prices are reasonable and I am always satisfiedwith my orders."

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