ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2008-07-23

"Excellent service -- received order the day after placing it! Merchandise was appropriately packaged and in excellent condition. Will use this company in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-07-16

"all aspects of sale were extraordinary, from service, ease of site usage. I researched prices for this product for over a week and this was the best deal online hands down!!! AAAA++++"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-06-25

"I read the reviews, then ordered based on the top ratings. Everything said was true. This is an exceptional outfit. The people are highly customer oriented. Your call is answered by a friendly, knowledgeable live person. Prices are outstanding. Delivery was exactly as told to me. Shipping was more than fair (and I'm told OTS is in the process of upgrading its online interface to give more information [and sooner within the ordering process] regarding S&H).

I placed a moderate-sized 'bulk' order for some supplies. The order was promptly drop-shipped directly to my home - arriving in perfect condition within five days (beating the 10 - 15 days promised for this particular item). The price was better than anywhere else I could find on the web - and I looked hard.

Outstanding service, exceptionally good pricing, real people to do business with who are actually interested in your business, and a highly customer-oriented experience.

These people are a standout - a real keeper.

Steve Ferris
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-06-24

"I ordered some pens that I am particularly fond of and they were not only competitively priced but arrived very quickly. Great service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-06-20

"Not only easy to order, but also next day service. Thanks."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-06-19

"I appreciate the opportunity to review this company. Over the last few years I’ve made several purchases using ontimesupplies.com. I have always been very pleased.
Their prices are reasonable, comparable with other companies selling the same product at the same time, though sometimes a couple dollars more. The reason that I come back to them again and again, and am willing to pay a dollar or two more for an item is that I can always get a human--often one I have already spoken with and who remembers me!--to help me select an item or research an item, even going as far as contacting the manufacturer to get answers for me. You don't get that kind of service anywhere else online! Their shipping is swift and reliable. I once received some CD-RWs that were glitchy, (not the fault of ontimesupplies.com) and they made it right immediately. I have recommended this company to others, and will happily continue to do so.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2008-06-19

"I received my order extremely quickly and it was complete. THe customer service and correspondance was excellent.

Two issues: first the box that was sent was much to huge for the three boxes of pens that I ordered, plus it was stuffed with inflated packing material (it was wasteful)

Second: shipping prices are too high, I paid nearly $6.00 in shipping for three boxes of pens. I can't find these pens anywhere, so online was my only choice. While On-Time had the best price, the shipping almost didn't make it worth it.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-06-17

"Puchasing from the website was a pleasure. The product I was looking for was available. Pricing was reasonable and shipping was very fast. I definitely would buy from On-Time Supplies again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-06-16

"My order arrived quickly... 3 days after I placed the order.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-06-14

"Excellent service. I had a return to make and they were very cooperative and personable. Items always shipped and received very, very quickly. Packing list always enclosed and boxes are packaged very well. I use them exclusively."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2008-06-02

"What more could you ask? The website at On Time Supplies is very user friendly. I had no problem navigating to the items I was interested in, I found their prices VERY reasonable, and my order arrived just as their name implies--ON TIME! I will most definitely do business here again.

I have a beef with Kimberly-Clark Professional, however. I ordered an 80-roll box of "two-ply" bathroom tissue at a cost of &77.00, and, although the item sent was exactly what I ordered, this is definitely NOT two-ply tissue. Quite disappointing. I would have done just as well to purchase from the local grocery store as to pay the amount I did for what I got. This tissue will only last half as long as it would have had I received what was stated in the item description--and also on the box. It's a blatant misrepresentation, and I've learned from it! Kimberly-Clark Professional is a rip-off.

The next time I place an order with On Time Supplies, it will be for another brand!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-06-02

"Always a pleasant buying experience. I would buy all of my office supplies here if I could."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-06-01

"As always, OnTime Supplies provided excellent service - great prices, and amazingly fast shipping. I'll definitely be ordering from them again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-05-27

"VERY quick to ship - GREAT prices - I will most certainly shop here again. Thank you for the excellent customer service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-05-21

"I ordered some HP ink, Pilot pens and Acco clamps on 5-13-08 and I received the ink on 5-14 and the rest of the order on 5-15. Quick service! Their website is easy to navigate, their selection is great, prices are good and service is excellent. I've ordered 3 times previous to this order and it's the same everytime. Highly recommended!
Ben Glaser
Goshen, IN
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A