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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2006-12-16

"Very fast shipper. Grrrrrrrreat prices.
I ordered inkjet cartridges (at about 1/7 the price as the big office chain store) and they arrived within 48 hours. Wow - By the time I checked my email and got the tracking numbers for the shipment the package was already at my door!
"

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Verified
5/5

2006-11-14

"quick service- personal contact for feedback
very pleased with service
"

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Verified
5/5

2006-11-13

"We were pleased by the speed of delivery - ordered on Wednesday (8th) received on Friday (10th)."

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Verified
5/5

2006-10-21

"Absolutely SUPERB service! I had my order in 2 days! I WILL do business with On Time Supplies again!

K Swan-Averill
"

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5/5

2006-10-05

"Just wanted to say THANK YOU for incredible customer service. I placed my order YESTERDAY and already have it TODAY by lunch time. Tremendous service. I will happily do business with you in the future.
Thanks!
"

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Verified
5/5

2006-09-22

"The best web search I ever did gave me a link to ontimesupplies.com. If I need any office supplies I ALWAYS check with them first because I can count on my order arriving the next business day. I have never been disappointed. There have been times when I will change what I need to a different brand, etc just so I can buy from ontimesupplies. I can not say it enough that this is the place to go for good prices, reliable service and ease of doing business."

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Verified
5/5

2006-08-18

"I am a Product Compliance Administrator who orders necessities for our department. I found the selection and prompt service of On Time Supplies to be excellent. I rate them a "10" for an overall business shopping experience. Thank You! "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
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Resolving problems
N/A
Overall customer service
Customer service being trustworthy
Customer service resolving problems
N/A
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-05-04

"fast and well-priced. I made a mistake entering CC number, they emailed me immediately about the problem. I called and left an voicemail correction, and they emailed me they'd rec'd my VM and made the correction and all was well within minutes. Highly recommended."

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Verified
5/5

2006-03-13

"ON TIME SUPPLIES is inexpensive, fast and easy. I'm very pleased with their service. I dealt with Miles, who was both efficient and friendly. I have already bookmarked their site and will be referring them to anyone I know who is purchasing office furniture. Well done, Miles & ON TIME SUPPLIES!
Many thanks, Brian W. New York, NY
"

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Verified
5/5

2005-11-22

"My order went in Monday afternoon and arrived on Thursday. I was very happy with the discount cost and the free shipping with a $75 purchase. I would certianily shop here again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
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Customer service making decisions on their own
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Customer service being trustworthy
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Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
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Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-11-14

"The people at On Times Supplies are always eagar to help me find what I am looking for. Their customer service department is an example to anyone who own's a business!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-11-13

"Excellent customer service, called my to make sure my furniture order would work the way I thought. Speedy delivery. Overall: a great experience."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being easy to reach
Making decisions on their own
Resolving problems
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site