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Verified
5/5

2006-10-09

"Very pleased with the entire ordering process. One Call matched a lower price on a Sony 55A2000 just as their web cite said they would. TV came FEDEX Truck and was delivered on a pallet in perfect condition. They have a great BBB record - I Highly recommed this company.
"

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Verified
5/5

2006-10-06

"Ordered Sony KDL32S2010. Lowest price anywhere and shipped on time and in good condition. By the way I like the TV also."

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Verified
5/5

2006-10-06

"On my last purchase of a Plasma TV I encountered shipping issues due to the trucking company. I had made a statement in an earlier review that I would not purchase from OneCall again. I eat my words. While OneCall cannot change the issues I had with the trucking company they did follow up with me and went above and beyond making me happy due to the issues I encountered.

Thanks OneCall
"

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N/A

Verified
5/5

2006-10-05

"I wanted to buy the Rebel 400D with 17-85 mm lens kit. After checking Resellerratings.com, I figure I would try out Onecall.com. I ordered via the phone, and Brandon helped me out. The order was made quickly, in less than 5 minutes. Brandon asked if I wanted to purchase accessories. I said no, and he was fine with that. I also asked for overnight delivery.
Later, I realize that I did not get an order number, so I used the chat function, and chatted with a sales associate who kindly provided the order number, and also informed me the order was shipped, and told me the tracking number.
The item arrived in perfect condition. I am pleased with the purchase, and will buy from onecall.com again.
"

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Verified
5/5

2006-10-05

"Great doing business with OneCall. Shipping was excellent and fast. I would recommend OneCall to anyone. They just do it right!!"

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Verified
5/5

2006-10-02

"Purchased a Panasonic TH-50PX60U Plasma from Onecall. Beat out the brick & mortar stores by almost 30% !! plus no tax. Communication was great - shipped next day, arrived via freight truck on day promised.. Everything went great! I will ALWAYS look to OneCall before making another purchase online.. Thank you ! A+ "

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Verified
5/5

2006-09-30

"Very pleased with my dealings with OneCall. First time I have purchased from them. Item was a 57 inch Mitsubishi TV. Item first delivered was damaged. Within a week received a replacement unit. Could not expect much better customer service than that given the size of the item being shipped! Also the price of the item was very competitive. I paid extra for their white glove delivery service and would recommend that as well. Thanks again OneCall!"

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Verified
5/5

2006-09-29

"OUTSTANDING!

Ordered a new Sony DCR-DVD505 Handycam from 1Call. Shipping was 3 day, got it in 2!

They answered all questions promptly and courteously - I'll certainly use them again for future purchases, and highly recommend this outfit.
"

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Verified
5/5

2006-09-25

"The Sharp, LCD TV, was my first purchase from OneCall, it most certainly will not be my last. In two words "outstanding service" also very pleasant and helpful to deal with."

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Verified
5/5

2006-09-22

" I bought my Harman Kardon AVR 7300 from Onecall.com. Although several reputable on line dealers have this product they are a bit more expensive. Onecall had their weekend sale which put them at the best price from a authorized dealer I trusted.

Placed the order on Saturday, they shipped Monday, I had it Thursday. That’s good fast service to me. All done on line.

Onecall double boxed the receiver to protect it. Smart.

Several days later I got a phone call from Peggy asking if everything was OK. I told them yes everything is fine. In between delivery and their call I did call them because the manufacturing date was January 06, I thought that was a bit old but Bob quickly looked it up and told me they had a delivery of 200 in March which is why the production date was January. This information was verified by Harman Kardon.
Efficient
Fast shipping
Good price
Nice follow up
"

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Verified
5/5

2006-09-16

"excellent experience. easy ordering, great price, arrived as stated in good condition. worked fine.
friendly and helpful customer service. couln't have asked for more.
"

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Verified
5/5

2006-09-14

"OneCall performed perfectly. The very best shopping experience I have ever had. Superior serivice, follow-up and follow-through. The TV I ordered was exectly what I wanted, delivered on time, in perfect condition, and works as advertized. I will always shop at OneCall whenever I can!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being easy to reach
Being knowledgeable
Being trustworthy
Making decisions on their own
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2006-09-14

"I brought a Samsung TV HL-S5087 & a 5 yr warranty from ONE CALL at a great price along with fantastic cust. serv.& fast shipping. I receiver my TV in 4 days in perfect cond. ONE CALL is the very best company I have delt with. Thank You Mike C 4 a great buying experence. I will definelty be buying more from ONE CALL in the near future. Thanks Again, Brian H."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being trustworthy
Being knowledgeable
Resolving problems
Making decisions on their own
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2006-09-13

"Excellent service an super fast shipping. One Call your an A+ to me. Thanks! Also thank your shipping company. Love doing business with you."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-09-09

"This is my third major purchase from onecall. I found the phone 'service experts' to be very patient and quite helpful. They were as close to experts in their field as I have ever encountered in a purchase...Stephenie and Holly were great in helping me purchase the quality products I desired as well as providing advice for exactly what type connections I needed for my hookup... Chad was very patient assisting me with advice on the instillation and the best way to get maximum benefit from the system. I have been very happy with all three of my purchases and the assistance from all those I have encountered with Onecall."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being trustworthy
Resolving problems
Making decisions on their own
Being knowledgeable
Being easy to reach
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use