ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.38/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.17/5
Customer service:
3.96/5
Return/Replacement policy:
4.38/5
Featured Review



Verified
5/5

2024-02-08

Great Service

"This company provided our agency with a great customer service and provided a quick response to my email questions. Great service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-02-08

Best in the Business!!

"100%, the best in the business. We order ALL of our AED's and supplies from One Beat!"


Verified
5/5

2024-02-08

Very helpful

"Basil Arena was very helpful. Needed to purchase one AED, ended up with two and my community problem was solved. Thanks Basil and One Beat Medical. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-02-08

Defibtech ARM

"It was great, fast and easy. All questions were answered. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-02-08

Amazing instructor

"Angel Otero was our instructor! Straight to the point but at the same time very thorough! His 30/2/5 makes you remember and apply as needed.. CAB also. We know we had a great instructor when we still talk about the course and remember the main concepts. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-12-06

Just one complaint...

"Everyone thought that the experience was outstanding but several attendees did not receive their certificates.Please advise."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-12-07
A rep from One Beat Medical, lisetteonebeatmedical, has responded:

“Hello and thank you for your feedback. We're so glad you enjoyed the class. The certifications were sent twice to the individual emails provided on the day of the course. Kindly have the participants check their spam folders for emails from the American Red Cross. Please reach out to our National Training Manager, Vanessa DeMoya, directly at 954-321-5305 extension 1009 if you have additional questions or concerns. Thanks for being a valued customer and have a wonderful day! ”


Verified
5/5

2023-11-07

Great company and very reliable.

"We order AED batteries and pads quite often from them and they always get our orders out quickly. They have been great to work with over the past 3-4 years. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-05-11

Operations Manager - Massachusetts State Soccer Association

"OneBeat offers great service, pricing, and a very good product. The ordering process is easy and delivery is fast.
We have been so impressed with the level of service from our One Beat representative, Basil.

Mass Soccer purchased 2 units for our state association but have assisted our teams in putting another 14 units on our soccer sidelines in the last year. In fact, one of the units purchased by a team was used to save a life on September 17th and the story was featured on CBS news.

https://www.mass-soccer.org/news_article/show/1286000

Having an AED accessible in the first minute of a heart attack greatly increases the chances of a positive outcome. This is the second occasion that a One Beat AED was used on the pitch and saved a player's life. We can't stress enough how important it is to have this lifesaving technology available and how helpful One Beat is in supplying a quality product and backing it with excellent service.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-10-19

Fantastic Service and Great Products

"I've been purchasing equipment from One Beat for the past 3 years, and their pricing is the best. Working with One Beat is completely hassle free and the devices will not disappoint. Basil is fantastic and very helpful. I highly recommend using One Beat."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-04

Great help and price for a church purchase

"Meredith helped my church with a great AED at an awesome price!"


Verified
1/5

2023-10-02

Extremely Slow Shipping

"I called to check on my order because I hadn't received any updates in a week and a half. I was told that it would take 2-3 weeks normally, but this is "inventory week" and nothing would get done, so it will be a month until I can get a tracking number. I'm a little concerned this will end up being a scam. Nothing on the website mentioned that it would take this long to process the order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-09-30

GREAT

"My aed went bad sent for repairs customer service was GREAT FRIENDLY repaired and returned in a good timely manner will continue to do business with them "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-09-30

Great company.

"Always easy to deal with and great prices."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-09-29

Great company!

"Thank you Onebeat medical!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-09-29

The Best for CPR Courses!

"Great CPR class, informative, interactive, all questions answered! "