"I GOT TWO PAIR OF BOOTS FROM YOU PEOPLE IN THE LAST COUPLE OF MONTHS VERY HAPPY I ORDERED A THIRD PAIR MY CREDIT CARD DIDNT GO THROUGH YOU DIDNT CONTAC ME AND LET ME KNOW BUT THINGS ON THE OTHER TWO OKAY
"
"The web site kept defaulting to a size 14 boot and I didnt realize it it and placed the order.Finally ordered the correct size boot after MANY attempts by QUICKLY clicking on the correct size and QUICKLY adding to cart! Please check the web site."
"box was torn, no damage to boots"
"Not the fastest ship time (although still perfectly acceptable) but the best price on a harder to find size/color. "
"Very helpful and will shop here again
"
"I have three pair of Rocky Boots but no local store carries them or a selection of them on hand. I ordered on line the same size I always buy but they where too big so I contacted Rocky Boots and they said they may have been mislabeled so I have left two messages with online boot store to PLEASE CALL ME. Guess what still no return call and now they send me a survey to rate them"
"always a good place from which to purchase boots."
"quick service and the product was as expected"
"The shoes were nice, just took to long to get them."
"great service-quick shipping-selling a solid american product-3 rd pair of chippewa from here-5 stars!"
"I was very pleased with the selection that was offered online and the ease with which I could find the boots I wanted. I knew what I was looking for, and found the right pair very quickly/"
"Great experience, my boots were delivered to my front door in short order. "
"I ordered a pair of boots and three days later the order was canceled because they were in stock. How does that work? Lot of sizes are not available. Took a long time to find my size. I hope they restock shelves by the next time I go to order."
"I bought some wedge sole boots for my husband because he is on his feet all day at work. We took a chance ordering the boots online since he couldn't try them on beforehand, but they fit him perfectly. He loves them mostly for the comfort but also because they look great, and he has already gotten so many compliments on them!"
"I was a huge fan of this company for years. I promoted them to all of my friends. This past experience however, was horrible. I originally bought a pair of ariats in July. I called repeatedly wondering when my order would be shipped out, only to be told each time, "they should be sent out tomorrow". Two months later I cancelled my order. That was over a week ago I am currently still waiting on my refund to show up. I will not be a customer with this company any longer.
The only positive thing I have to say is the customer service reps are very nice."