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OnlinePCDeals

5 reviews
1.00 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2006-01-30

"This company is HORRIBLE... Please do not even attempt to deal with them. They gave us the wrong motherboard, then told us to send it back so they could replace it.. well, this was the start of the run-around with them. They are Extremely hard to get ahold of.. and when you DO get a live person on the phone.. they LIE LIE LIE. We are STILL waiting for them to refund back to our credit card the money for the motherboard and processor we SENT BACK, yes we have a tracking number on this and proof. NO PRODUCT... NO MONEY. .THEY RIP YOU OFF !! AVOID AVOID AVOID"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Resolving problems
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
1/5

2005-01-09

"BUYERS BEWARE!!!! This company is OK if all goes well but if it doesn't they will not stand behind their products. They delivered to me a product that was obviously damaged pre-shipment. The inner box was smashed but the outer box showed no sign of damage, there was plenty of packing material protecting the product. They would not replace as they blamed the shipping agent even though it was obvious damage was done before shipping and I didn't get it back to them in 14 days. At the time they didn't care the 14 days were past and issued an RMA# but when faced with having to replace the product they wouldn't. They also have not returned the damaged product to me. I will be contacting the Ohio Attorneys General office to report this company and there underhanded practices. I doubt anything will come from it but beware!!! Lenny is there head man and he's a lying S.O.B. Don't believe a word this man says. He's two-faced, rude and obnoxious. BUYERS BEWARE!!!! They have good products at a reasonable price but BUYERS BEWARE!!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Resolving problems
Being trustworthy
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
1/5

2004-06-12

"Sent the wrong Motherboard and DOA at that. Ignored all E-Mails. Phone never answers,So much for this so called company. Now the Manufacturer is no better (PCchips).That was the Motherboard that died in my wife's PC that was less than a year old. They kept telling me to contact their RESELLER. I kept emailing them telling them I'm not getting any response from their RESELLER but they gave me the DEAF,DUMB and BLIND act.They take your money and send any garbage they want."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being easy to reach
Making decisions on their own
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
1/5

2004-05-19

"Credit Card was charged/never received tracking info. Lied to about the circumstances repeatedly, emails went unanswered. I was told the server was down so I couldn't get a tracking number. Told it was shipped by FedEx, yet FedEx has no record of the shipment. Stay away from this dealer."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Making decisions on their own
N/A
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Overall customer service
Customer service being knowledgeable
N/A
Customer service resolving problems
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2004-05-17

"I orderd a dell 940 all-in-one printer,copy and scanner on 3/19/2004 at 3:32 pm they charged my visa card 59.68$ it is now 5/17/2004 and i have no printer and i have not ben payed back. This company did send 2 printers to me that did not work and told me they would refund my 59.69$ but I have not reseved it as of 5/17/04 they like to lie on the phone and do not return e-mail"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Making decisions on their own
Being knowledgeable
Resolving problems
Being easy to reach
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site