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5/5

2002-08-07

"Good service. Purchased a powermac that was out of stock, but they restocked their inventory the next day and shipped my order that same day. They don't keep tracking numbers online, so you have to call to get a tracking number."

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Likelihood of customers making future purchases
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Overall product shipping and delivery process

5/5

2002-06-26

"On Monday night, June 24th, 2002, I purchased a Powerbook G4 from Online Micro for an unhead-of low price of only $2359 with NO tax and low shipping. Today is June 26th, 2002 and I received my new Powerbook all the way from Online Micro (located in California) in 2 days via Fedex. The 2-day Fedex shipping was ONLY $40 something. I needed this laptop to arrive by this Friday because I am going on vacation and of course, I ordered at the LAST MINUTE. They were very quick on the phone, no wait time, the delivery was JUST AS PROMISED (2 DAYS Cross Country), and the product IS UNBELIEVABLE!!! The price was $2359 and Apple's price is $2499 + $250 tax!! I saved $350 or so because I went with Online Micro and I will definately come back to them if I need more accessories or any other Mac products! I was skeptical at first because there was only 1-2 reviews on resellerratings.com about them, but believe me - they're HONEST!!!! and LEGIT!!!

Good luck with your purchase from them - you're almost guaranteed to save BIG BUCKS!!!

THANKS!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Ease of checking order status
N/A
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-03-21

"No problems. I bought a Toshiba Satellite 3000-S353 notebook from them, which is my largest online purchase ever. They had the best price, shipping was reasonable, it arrived on time, and it works."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
Ease of checking delivery status
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

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