"After you paid they forget you
We didn't get our ticket and miss the game!!!!!
We bought a ticket on the 26/4/22 for the Champions League
Real Madrid vs Manchester City
Category 1 Gold
They promised they will send the e-ticket once it upload
Every day we sent messages by chat/email and tried to call without success
They do not answer the phones and there is no answer to an emergency
Out of dozens of emails, we responded to one at noon on the day of the game, saying that there was a problem, but that the tickets were guaranteed and that they would be sent no later than two hours before the game.
We did not receive the tickets
I can not describe to the depth of the disappointment and pain that caused us
Now we are trying to get a refund,buy nobody is answering "
"Be aware, is a fraud company, be awared, your tickets may be never being delivered, all 5 star reviews are bots"
"I have purchased tickets from onlineticketexpress.com for Rolland Garros but the French Open has postponed Schedules due to Covid19 and reimbursed everyone.
I’ve been trying to contact them for a month to get my money back and they simply ignore emails and leave their phone on automatic message.
This is obviously a Fraudulent company.
"
"Promised delivery of tickets. Flew across the world to see Barcelona play Madrid, and tickets were never delivered. This is clearly a fraudulent company that is scamming customers. All of the positive online reviews are created by the company."
"Very professional experience, I love that scalpers can not purchase a lot of tickets. I am taking my daughter and a friend !!!"
"Very good service, easy order. Easy to use. Very happy with the website. Would use again soon."
"So far, I have received my confirmation. However, would like to receive tickets sooner than 2 days before the event."
"Love the site and fast download of the tickets! We are ready to see the Arsenal match! Absolutely can't wait."
"This is the easiest ticket buying website I've ever used. Thanks for designing such a user-friendly platform."
"Great experience, It was easy and fast I don't like that my name is not on the tickets but as long as I can get in with no problems it should be okay"
"Great transaction!!!!!! The whole process went smoothly. We will use Onlineticketexpress Tickets again."
"I was able to buy my tickets easily as the system was user-friendly. My e-tickets were e-mailed to me promptly."
"Never used this site before, but this will not be the last time. They showed every ticket still available and was at better prices, even with their service charges."
"Excellent website, easy to navigate, quick and simple would recommend to anyone. the only annoying part is the two different screens for surveys"
"Got my tickets in less than a minute after ordering. Have to do 100 characters, which is kind of silly, It was a good service, nothing left for me to say."