"I made a mistake on my order of a rather rare battery with soldered tabs, and when I got in touch with customer service, they shipped right away. Unfortunately there was a small mistake on their end and shipped me the wrong batteries. After I got in touch with Paul (super professional and excellent customer service), he shipped me the right stuff right away, free of charge. In this day and age, with COVID-19 and everything, this kind of customer service is greatly appreciated. Thank you Paul for making my first experience with onlybatteries.com a great one! I've already recommended them to my friends."

"Took a chance and bought two hard to find rechargeable batteries for Braun 5569 shaver for $2.39 USD each + HST plus $6.95 shipping. Shipped in two days to Toronto with email notifications throughout delivery. No problems whatsoever."

"This is my first, and probably last, order with onlybatteries.com.
I ordered cr123a batteries and an led flashlight; though going to the same address, they were shipped separately. I received the flashlight promptly, as ordered.
They shipped Tenergy brand batteries which is not what was ordered, then tried to talk me into keeping them(data I viewed showed Tenergy as the worst compared to Duracell, SureFire, 4sevens and Titanium).
I had to pay for return shipping and instead of cross-shipping the Titanium brand batteries, they waited until they'd received my return shipment and to date I still haven't received my $60 order(hasn't even been sent).
They respond promptly to emails(sometimes) but when I spoke with Paul on the phone he seemed caught off guard. They said they'd include extra batteries to account for my 'trouble' but the number they suggested only actually covers the cost of my paying to return theirs, not the trouble of doing so.
They apparently don't trust their customers, which appears to be a projection of their questionable business practice. I'm not surprised they don't participate in RellerRatings."

"I ordered 3 packs of batteries they were packs of four. These crooks sent me 3 single batteries OUT of the pack!

I wanted my other 9 batteries or my money back. Nowhere on the planet are Rayovac 4.0 batteries sold for $5 EACH. They are only sold in packs of 4 and each pack is around $5 for the pack.

I checked thier website today. The page I ordered from Is gone. The original showed a pack of 4 batteries. They've removed it and mad a page with a picture of only ONE battery fort the price of 5. These people are crooked stinking thieves. I had to file a paypal claim!"

"It's a Canadian based company (not evident on their website)so shipping is expensive. I've been in contact with their tech. The operation instructions for my new charger left me puzzled. The charger died on day two so I guess I was just unlucky. Tech response to inquiries is slowish but within 24 hours. I felt their tech was a bit abrupt in his responses but he could just have been having a bad day. They have shipped a second unit due in 10 days by UPS. Really good discounts are available as I discovered only after receipt of my first order. Inquire about these before you order and you should get significant savings. "

"I purchased 2 c ni cad batteries for my tool. The I put the batteries in meter and they would nt charge. I e mailed ONLYBATTERIES.Com and he told me to find a quick charger to first charge the batteries.I pasted the E mails he sent me. I never heard of having to charge batteries in an outside charger befor my tool could charge the batteries.The new batteries are sitting on my shelf.
PLEASE READ THE FOLLOWING E_ MAILS

Hello,

Your old batteries are still functioning. There is no one that you can ask that has a battery charger?

Do you have a voltmeter to check the voltage on the batteries?



Regards,



Paul Lang
1-***-***-****
www.onlybatteries.com


--------------------------------------------------------------------------------

From: ****@**** [mailto:****@****]
Sent: February 10, 2010 8:31 PM
To: ****@****
Subject: Re: Your Order #8100747 from OnlyBatteries.com

I left the batteries in my unit for three days. it did not charge. My old batteries charge just fine.


In a message dated 2/10/10 1:42:47 P.M. Eastern Standard Time, ****@**** writes:

So your unit does not charge these batteries you are saying?



How long did you leave it to charge in your unit?

Regards,



Paul Lang
1-***-***-****
www.onlybatteries.com


--------------------------------------------------------------------------------

From: ****@**** [mailto:****@****]
Sent: February 10, 2010 1:40 PM
To: ****@****
Subject: Re: Your Order #8100747 from OnlyBatteries.com









In a message dated 2/10/2010 10:29:21 A.M. Eastern Standard Time, ****@**** writes:

Yes, my machine does charge the batteries. If your batteries need a charger before I put them in my unit then you should state that before I purchased them.. I have not had this problem before and I CANNOT find a battery charger

"

"Fast rapid delivery, this is the seond order from this store.
A problem with a previous order has been fixed over the phone promptly and with efficiency."

"Ordered a back-up battery for my digital camera on 5/14/04. It did not arrive until 6/4/04. At the time I ordered I did not know (may have missed it on the web site) that they are in Canada. No problem with that at all for me. I found out via email where they were when I inquired about why I hadn't received the battery.

Got a good price (generic battery) and it charged okay and runs my camera just fine (so far.)

With the exception of the length of time for shipping, I have no problems with this company. "