"Got my item on time, just as I ordered it. Good service."
"Item arrived very quickly less than 3 days. The free bonus wasn't received until I contacted Onsale because it stated I should receive an email within 24-48 hours and 3 days later nothing. But they apologized and the matter was resolved in a matter of hours. I would highly recommend people to buy from Onsale and I.would definetly buy from there again."
"Products arrived on time and in perfect BRAND NEW condition. I will certainly shop with this company again! .......and their PRICES are hard to beat anywhere, in fact, I tried several other online retailers and no one could match their prices."
"The ordering process was pretty simple. I had no problems. My merchandise arrived in a timely manner. I had one one item that was backordered & have not received it as yet. I'm sure OnSale has no control over when it will be back in stock."
"New item arrived quickly and well-packaged."
"terrible customer service. received earphones that did not work. after being put on hold for 10-15min they said to wait for an email for instructions regarding my exchange. email never came. they also do not send out order tracking numbers. all they do is send a confirmation of your order and they're never heard from again.
edit: after i sent them an email regarding my experience, they agreed to send me a replacement w/o charge. changed my rating, but am still bothered they have someone so incompetent in their company answering customer care calls without helping them at all."
"The complete process was fast and simple. Items delivered on time as promised!"
"Good, the order arrived quickly, and I got a great deal."
"This review is somewhat premature since I STILL haven't received my order yet. I've spent over an hour looking for a way to track orders without luck. I don't think I'll be making any further orders from OnSale--while the prices are usually more or less reasonable, the confusing website and especially the lack of a way to track orders is just not worth the few bucks I might save."
"Great! Very low prices. The only thing negative was that they didn't include the price of the item on the receipt, leaving me suspicious."
"Lots of awesome deals on this website and best of all they're actually things you might need instead of things you really don't need and fast shipping and service I would recommend this site to anyone who loves deals like me "
"I have not recieved my order as of 4/16/2012 so cannot say if it was a good experience or not "
"Outstanding service and product.
recommended site to friends"
"great price, easy to use, quick turn around time for product to get to us. Use them all the time, great value."
"Excellent price and service"