"I recently order two more window lighted displays have 10 now, I like them, my only issue is I have been a good customer for years but I never receive any promo codes to get a further discount I have an account!"
"My experience was great from start to finish. The customer service rep who helped me place my order was friendly and efficient. The order was then processed immediately. Packing and shipping was as fast as it could be. The lights that I chose were similar to ones I used last season. They looked great when I put them up and were still going strong when I finally took them down. What more could a girl ask? "
“Hello,
Thank you so much for your great review! We're excited to hear that your shopping experience with OogaLights was fantastic from start to finish. It’s awesome to know our customer service team made a positive impression, and we absolutely love that your lights looked great and performed well! Your support means the world to us, and we can't wait to help you create more magical moments next season! Happy decorating!
Thank you,
Oogalights Lights Customer Service”
"I have brought lights from OogaLights for a quite awhile. "
"I was looking for this candy corn tree since I bought one in NC. I was so happy you had it and the price was good! Within 2 hours I received notification that the item had shipped! This was amazing! Thank you!"
“Hello,
Thank you so much for your fantastic review! We're happy to hear you found the candy corn tree you were looking for! We can’t wait for you to receive your order so you can start decorating! Your feedback truly motivates us to keep up the great work!
Thank you,
Oogalights Customer Service”
"Great customer service. Haven’t had a problem yet!"
"Needed to replace my old string lights. The chat was super helpful and I placed an order.."
"Have been looking for 2 certain lights. Could not find them anywhere else. Found them here."
"Made a order and received email that it is on hod. I never changed my credit card. I tried in my account but you have nowhere to change it. HELP
"
“Hello,
Thank you for your review, I see you were able to get a new order placed and it was the same day and delivered in 2 days. I do apologize you had an issue with the payment on the first order, in the future in order to update your card information you would need to call us or we can convert back to a quote and you can enter the payment information again. We try our best to convey in emails that we needed to be contacted in order to process the order. If you have have any problems in the future please reach out by email or phone and we will be able to help you.
Thank you,
Oogalights Customer Service”
"Oogalights has an amazing assortment of lights for any & all occasions! I was very excited to find the item I ordered as it is one that has sentimental value to my family! The checkout process is fast and easy and makes payment simple!"
"I would have given 5 stars; however- one of the items was damaged (corner of box crushed). The light still worked, but it needed to be patched up a bit. I didn’t feel it was drastic enough to contact the company. Whoever packed it should have noticed. It was a “sale item”, so considered that was why."
"Good so far, haven't received them yet."
A rep from OogaLights, OLCS, has responded:
“Hello,
We appreciate your review and continued patronage! I am sorry you feel you do not get discount codes, we do include a post card with every order that contains a code for a site. The post card includes codes and information for all 3 of our sites and for Oogalights the coupon is for $5.00 off $25.00 in products. Please reach out if there is anything else that we are able to help you with.
Thank you,
Oogalights Customer Service”