"I tried returning an item within 14 days, but they never replied. I tried contacting them a second time still no reply. I will never order from them again. It also took over a week to ship the item.
Update: Well they finally contacted me and I returned one of the items."
"I placed an order a week ago. It has not been shipped and when I call, all they will say is that they will check on it and call me back. That's what they said yesterday, but no one called back. When I called today, they said the same thing.
AVOID this company. I wish that I had done that!"
"Merchandise was the best price I could find and was accurately described. Service was good and received merchandise quickly."
"My order came quickly and in very good condition. Thank you! I would definitely do business with them again."
"Speedy delivery, great selection of products and competitive prices. I would definately shop here again."
"Tried to buy a children's bed through Opentip. After completing the transaction online, including calculation of shipping, waited 5 days, and then got an email from Opentip stating that they needed to more than double the quoted shipping rate (and additional $90). I refused, and they cancelled the order."
"Accurate description, fair price, and quick ship."
"My item arrvied on time and was in excellent condition. Great deal."
"I recently ordered the following products from Opentip.com:
Weddingstar 7156 Sweet Art Traditional Guest Book( WED-7156 ) = 20.99
Weddingstar 7157 Sweet Art Satin Wrapped Pen Set( WED-7157 ) = 17.69
Weddingstar 7158 Sweet Art Square Ring Pillow( WED-7158 ) = 17.99
I was VERY pleased, not only with the prices (they were the lowest of all of the sites I checked), but with the quality of the merchandise I received. It also arrived very promptly and in excellent condition. The pictures on the website don't do the products justice. I am so excited to use these items on our wedding day and know that our guests will like them too. I've got a couple of friends who have just started planning their weddings and passed this website along to them. "
"Very pleased with the price and received just the product I expected...Nicely packaged with very quick ship. Good vendor I will bookmark for future purchases."
"Found item on OpenTip through Google. The website itself has a decent interface. They shipped my product very promptly and it arrived very well-packaged."
"1xKaro's Shoes 10001 approximately 8 Heel( KRR-10001 ) = 115.64
I love the shoes i got from Opentip.cpm! Needless to say, opentip.com has the lowest price on internet,the shoes cost fortune on other sites!I was very happy with transaction! Thank you opentip!"
"They told me I would have my order by Friday with standard three day shipping. I had it confirmed with two representatives. I even offered to pay extra to have it expidited quicker but they said it would arrive on time as long as weather was fine. The weather was great and it was late by 2 days. It turns they did not ship it till Thursday two days after they said it would. No wonder it was late getting to me. This was my first and last purchase from OpenTip."
"Great experience all around. Communicative seller, swift shipping, well-packed and really nice transaction!"
"Terrible customer experience. After three days of no email confirmation, they called me three times over the following three days to confirm and reconfirm and reconfirm my billing address because it was different from my shipping address. To make it worse, each call took 15 minutes because the caller barely spoke english and was unintelligible. I have run several call centers myself and can tell you that this poor service is appalling ever for a developing country call center. I would never shop at opentip again."