"Awesome cough drops really work!!!"
"I was trying to order a subscription for two products. The price would change every time I went to checkout and it would not let me apply my 10% discount code. Please fix your web site issues."
“Thank you for bringing this to our attention. Since subscription prices are already discounted they are not eligible for a second discount. We can use rewards points in a couple of ways on a subscription. Please give us a call and we can help you. 888-507-4332, 9-5, M-F”
"I would like to order each month at my own rate not a subscription. "
“Hi Glinda, we are sorry for the inconvenience. The first option in choosing a product to put in your cart is the lowest price available which is usually the "Subscribe and Save" option. If you do not want that option then move the cursor down just a bit and you will find the "One-Time Purchase" option. This will get the product you want without creating a subscription. For future orders with us and with other online shops just make sure you are choosing the "One-Time Purchase" option. It has become an industry standard to offer the lowest price possible as the default which is usually the "Subscribe and Save" option. I will look at your account and cancel any accidently created subscriptions for you. It is easier and quicker to reach us by chatting on the website or emailing us at support@optividahealth.com or calling us at 888-507-4332, M-F, 9-5, MST except for national holidays. Please reach out to us if you have anymore concerns or questions and thank you for the opportunity to clarify our ordering system.”
"My family has been using these products for a while. Love them"
“Fantastic, thank you for the review! We are very glad that we are family friendly!”
"My vet suggested adding a little water to my pets food. I am adding silver solution instead. Of course I take some myself as well. "
“That's a wonderful way to keep your pets healthy. Thank you for sharing!”
"Your Topicals are amazing. The only thing I have found that actually works for me. Thanks so much! "
“Thank you so much for the enthusiastic review! We are so glad that you are experiencing good results with the Topical Gel!”
"Very east to navigate the site."
“That is so nice to hear, thank you for taking the time to write a great review!”
"Good stuff. Use the lozenges, too. BIG HIT WITH MY ENTIRE FAMILY."
“Thank you for the enthusiastic review! Silver is good for pets too!”
"I have been using this a long time .
I really believe in its health benefits. I’m 74 & I still work , so I must be doing something right .
Thank you so much for your company & hard work. "
“Thank you so much for taking the time to review our products. We are so happy to hear that you are staying healthy and active. ”
"I use silver several times wkly. Saw this company advertised on Know the Cause.. Doug Kaufman has high quality advertisers, so thought I'd give this brand a try. They have a good variety of products and prices seem reasonable."
“Thank you for giving us a try. We have had great feedback on our Nano-Silversol so we are pretty sure our formula will be your go to Silver from now on. Thanks for the review!”
"Works well, tastes good and easy to take with you."
“Thank you for the great review! ”
"Ordering was very easy and thanks for that. I do have a problem though. I ordered this before and my last bottle is no good. It had a funny blob in it and there is something wrong with it. The color is all wrong so I am afraid to use it. This is a lot of money to throw it away. Don't know what to do. Sandy Soderstrom"
“Hi Sandy, I am so sorry for the inconvenience. Without speaking with you it sounds like it could be that the liposomal coating has separated from the hemp. I left a voice message to give me a call and we can replace it if needed. It doesn't happen very often but it can be very unappealing. It is safe to take and the coloration of hemp can change since it is a plant and they are all different shades. Please get in touch with me and I would love to help you. 888-507-4332, 9-5, M-F”
"I totally loved my agent. He was so attentive and empathetic about my referral to your company. I explained my brother had Parkinson’s. He did your daily drink.
I looked at your daily nutrition analysis.
I was sold immediately and thought of so many cancer treatment friends that need your product. "
“Thank you so much for such a heartfelt review. We are so glad that you got the help you needed to make an informed decision. Please reach out if you need anymore information or help in ordering. ”
"Difficult time with web page and moving thru it. Almost canceled "
“We are sorry for the inconvenience. If you have difficulty with the website we are available to take your order over the phone by calling 888-507-4332, M-F, 9-5 MST or you can chat with us directly from the website and we will answer your questions and help with your order. Please don't hesitate to reach out. We would be very happy to help.”
"Give me my Complete Essential Packets back please."
“We are temporarily out of the packets and will have them back in stock in just a couple of weeks, we are sorry for the inconvenience.”
A rep from Optivida Health, TinaC4, has responded:
“Thank you for the review! The Silver lozenges are one of our most popular items because people have such great results! Thank you for sharing!”