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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5


5/5

2024-08-05

Great fast service

"I have bought lots of shoes/Sandals here. They arrive quickly and in perfect shape!
Prices are very competitive and often less than market.
"

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5/5

2024-07-10

Great sandals

"I have about 7 pairs of Vionic sandals. I have plantar fasciitis and and these are the only sandals I wear. I find them to be stylish and comfortable. These fit the bill for me. i usually order a size 7 Medium, but these were a little narrow for me. Returning them for a wide width was vary easy, Customer service was very prompt in getting back with me. "


5/5

2020-09-30

Great product!

"Very happy with my purchase. Highly recommended. Thank you!"

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4/5

2024-04-10

Looked Used

"One pair (the orthas) were perfect but the black pair looked like a return. They had sand on bottom, dirty gray smudged on top and the packaging looked very old and crumpled. Maybe a few people tried them on? Either way, I’m keeping them because the return postage and insurance would end up costing more. I’ll use them and hopefully, they will last."

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5/5

2024-04-01

Shoes

"Shoes arrived faster than I thought. Very good quality."

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5/5

2024-02-22

Delivered on time

"I received my package on time. My Vionic slippers were new in their original box.
Orthotic shop is a very good seller.
"

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4/5

2024-02-15

Shoes far too large

"Shopping and delivery were great, but the heels were about a size and a half larger when I tried them on. I need to request a return. "

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5/5

2024-02-13

Fit

"My feet love the Vionic Relax slippers which provide the perfect amount of arch support. Sadly the Dream slippers had excessive arch."

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5/5

2024-02-12

An Unfortunate Return

"I just love these sandals and they would have been perfect for the 2 weddings I will attend this spring. However, the last strap towards the ankle does not lay flat on my foot. I do need to retuern them for someone else to enjoy. Could you please send me a return label I can print and get these wonderful sandals back to you? Thanks, Betsy Smith 1000 Chelsea Washington, Illinois 61571
email....****@****
"

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5/5

2023-12-12

Vionic sandals

"Love the sandals going to wear them as house slippers. They fit just right, Vionic shoes have given me great relief from the plantar fasciitis."

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5/5

2023-12-04

Fabulous slippers

"Slippers are for my mother. Christmas gift from Santa (her daughter ). I wish I had bought a pair for ME! Ugh!!!!"

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5/5

2023-07-03

Great place to buy shoes

"Love the shoes, always comfortable "


1/5

2023-06-19

Poor Customer Service

"I was searching for sandal slides with a high arch and found some I liked online at The Orthotic Shop. They offered a 10 percent off coupon code on your first order, so I placed an order. When I entered the coupon code they gave me, it said the coupon was invalid. I almost canceled my order at that point and I wish I had, but I needed the slides for a trip, so I ordered anyway without the discount. When I first received them, they fit nicely and the high arch felt perfect for my feet. However after wearing them off and on for 4 days, the material stretched somewhat and the left one began to have a problem. As I walked, my heel slipped off the shoe to the right so that my foot was no longer aligned with the shoe but was at an angle. If I manually put my foot back in alignment, the upper automatically moved it back to the angle after a few steps. The right one still fit perfectly, so the left obviously had a flaw. I wrote the company and their first response was to simply say they couldn’t accept a return on an item that had been worn. I wrote back and pointed out that the shoes were less than a week old and that there was an obvious fault in the manufacture of the left shoe since the right didn’t have this problem. I couldn’t believe that they wouldn’t stand behind their product. Their response was that there was no flaw- I just needed a shoe with more support to correct my gait. There is nothing wrong with my “gait”. I have 3 other pair of slides (without the high arch) and none of them exhibit this problem. If anyone else has a high arch and is looking for slides, try Rack Room Shoes. They have several brands that fit the bill and they actually have customer service. I feel like I threw away $64 and I will never order from this company again. "

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5/5

2023-06-04

Awesome!

"They have a little more room than expected, but that will be nice when the winter socks are used. They arrived on time according to FEdEx. Thank you!
"

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5/5

2023-05-23

Overpronation

"I received mine and so far it is excellent. "

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