ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2019-05-31

Great Buying Experience

"I wear Vionic Walkers and the Vionic website has been out of my size for a while now. I found them at OrthoticShop for the same price. The ordering process was easy and my shoes arrived a couple days later. Next time I need to order another pair, I'll come back to OrthoticShop."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-05-07

Great products plus fast delivery

"Love the products and the fast delivery "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-05-05

easy to find my shoes

"I had a pair of Instride shoes for years. No other shoe helped with my plantar fa_______ like this shoe. They were very hard to find in a store near me so I tried the internet I was beyond happy when I found this shoe. Ordering was easy. Cost was fair. Delivery was quick. Thank you."


5/5

2019-04-28

Good Service

"Fast shipping and good quality product and packaging."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-04-28

Easy shopping

"I ordered Drew Athena shoes. I put them on and wore them the first day all day. Ordering and check out very easy. I will order again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

2/5

2019-04-27

Quick Delivery But Wrong Product

"I carefully compared my insole with what they were selling and purchased the identical one (red checkmark, not white). The wrong one arrived. This one was white, thinner, and longer than my original. I returned it but had to pay the shipping cost which I felt was not fair because I was sent the wrong product."


5/5

2019-04-22

Happy Feet

"Shopping was easy and the Vionic slippers were as described. I pronate and have high arches and this slipper gives me the support I need. I have narrow feet so the adjustable strap allows for a narrower fit. My husband says my slippers remind him of Mickey Mouse. My feet say who cares because we are happy!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-04-12

Great support

"I've had custom orthotics for years and these actually take the place of that need. Definitely will buy again because good pricing and great delivery!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2019-04-07

Require inserts to obtain comfort

"These shoes Do accommodate my high arch, However they are not soft or comfortable.
Until you add a really good pair of insoles, Which thankfully they are deep enough to accommodate quite well and actually Improve the fit!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

4/5

2019-03-25

Great Service . . . .

"Very professional and extremely helpful in sorting out issues. Highly recommended source for comfortable footwear."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-03-24

Happy customer

"Love, love my ankle boots. It was easy to use your website, delivery was on time and the packaging was perfect. I received a size ten that fits perfectly with my arch inserts.

I am a satisfied customer.
"

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-03-17

Shopping is quick

"Customer service is great. "


2/5

2019-03-13

two different sizes!

"I ordered a size 9 and received one size 9 and one size 10!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

1/5

2019-02-09

Waiting for order from January

"Still waiting for order placed in January with no update."


5/5

2019-01-06

Shoes arrived on time and in good condition.

"I'm a happy camper. My Barefoot Freedom were easy to locate & purchase. I received them before the last pair were completely dead. And I'm wearing them now. I expect to put at least the same 3,000+ Miles on them this year as I did the other pair last year."