"I have not had any issues at all thus far with any of the speakers or products I've ordered from them (9 pair’s indoor and 1 pair outdoor and some volumes controls). I’ve ordered twice from them from Canada and have had a good experience so far. One of the biggest factors was price, I wasn’t able to find anything even close to compare at any of the big name stores. I haven’t had to deal with their customer service department much since I’ve been happy with my purchases."