"One of the best on-line experiences I have had. Vendor made every effort to help make this transaction as effortless for me, the consumer as possible. Prompt and clear answers to all my many questions and concerns. Excellent prices and was willing to negociate on pricing. Free shipping offer is also a plus with this vendor."
"I bought an LG-BH200 dvd player (one of the hd/blu-ray combos) and it arrived in horrible condition. It looked like someone took a screwdriver and hacked away at the back of the machine. None of the wires would plug in because the jacks had been destroyed.
I have NEVER written reviews on sites like these, but this experience has been a huge waste of time and money.
PLEASE DO NOT BUY ANYTHING FROM OVERSTOCKDEALZ.COM!!!!!"
"Great seller. Product exactly as advertised. Recommend to all."
"Items were in excellent condition. Thanks!
"
"Beware, this service is NOT REALIABLE.
I ordered an external hard drive, and it came in battered and clearly opened and taped shut again. When I opened it, it was missing 2 out of 3 of the cables that it needed to operate. I sent customer service an email asking what to do, and if I could get the cables, and they said I had to return the entire thing, and they would make me pay for the shipping costs both ways (about $10 each).
Huge rip off in every way. It doesn't even make sense. BEWARE - Do not ever order anything from here, they make up for the cheaper costs with outrageous scams."
"Absolutely one of the WORST online/auction retail experiences I have ever had.
They sold me a used, resealed game, with a crumpled manual as new and then refused to accept a return on the item stating that "All Sales are Final" on software.
I have no problem with sales being final, if I received what I ordered. I ordered a new, factory sealed game. Had I received that, I would have been perfectly happy--instead I received a resealed piece of garbage.
I contacted them by e-mail three times, by phone twice, and they simply respond that there is nothing they can do because they have too many monthly orders.
Without a doubt I will never shop from them again, and I would advise ANYONE TO THINK TWICE before bidding on something they're selling, buying something from them, or even uttering their name without first realizing what a 2nd rate business they truly are.
It is too bad that it had to end up like this, all I wanted was my money back, but instead I'm dealing with incompetence, rudeness, and LIES. A dishonest seller who's word isn't good."
"Fantastic seller. Great communication. Will buy from again. Buy with confidence!!!"
"I wish that I had taken the time to research this company before ordering. I would have kept shopping. Ordered a Guitar Hero III game and wireless guitar bundle for the PS2. The description stated it was like new and had been tested before shipping. I had my first clue something wasn't right when I opened the letter taped to the front of the box. It said that the item had been tested but might have been damaged during shipping. This sounded hinky to me. Then I tried to play the game and use the controller. The directions describe how to set up the controller. Basically plug in the receiver and turn on the guitar. I did this and nothing happened. Next I borrowed a friends guitar to find out which part was "broken during shipping". Turns out both parts were defective. Trying to contact the company has so far been frustrating. The laughingly named "customer service" department has no idea what anyone else in the company is doing. The bundle was less then $38, but I am not paying $20 or more to ship it back in order to recover $38. Just doesn't seem worth it to me. Since the game itself works I'll probably put the whole thing on eBay as is and let it go to the highest bidder.
This company is not recommended and if you are looking at something there run the other way. "
"Part of order was inadvertently omitted, but Overstock was quick to make good on the deal, and then some. They went out of their way to please the customer.
I do not like the inconvenience of having to use their online system to contact them, but this would not keep me away.
Their email response to my issue was a bit delayed, but they had already acted upon it quite promptly.
I am pleased w/ the overall experience, more than pleased w/ the final outcome, and would indeed recommend OverStock Dealz to others."
"overstock_dealz gave me a second chance offer on a game that I cannot find in a store near me. I am super happy with my purchase. They immediately sent my game out and it was as described; new and in a sealed case."
" I was very pleased with the lot of cordless telephones I received from your site! It appears that all I needed to do to make it perfect was to find a couple of working base units. Other than that I was receiving what for all intentions were brand new in the box units that needed to find a home of there own. TY very much! When everything is said & done I hope to have put together 3 full units. One for myself & the other two for resale & everyone getting just what they need... A Great Deal! "
"Great seller. Item arrived within 3 days of payment, perfect condition as per the description. Seller responded quickly to emails and again, a great transaction! "
"THEY ARE HORRIBLE. I ordered 2 X2GEN 22inch flat lcds and they sent them with the wrong AC adapter. When I contacted them about it they told me to send the whole package back for a refund of the items minus whatever I spend sending it back. So I lost money just because they are idiots. Customer service never picks up the phone!!! I WILL NEVER EVER BUY FROM THEM AND ENCOURAGE YOU TO DO THE SAME."
"bought a "refurb" xbox 360 wireless wheel but the shift paddle was broken off and you can see the left over crazy glue on the paddle when someone tried to repair it. missing the wire between the steering wheel and the gas/brake paddles. clearly no one "refurbed" this unit or even looked at it before it was shipped. the wheel cost $29.99 and shipping for two was $28.50!! now they won't refund the shipping and i'm responsible for the return shipping to get a $30 refund. won't recommend this seller to my worst enemy!!! "
"Great service from this Ebay Seller. Fast transaction and even faster shipping."