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Verified
1/5

2012-04-17

"Both orders from Overnight Prints were short more than half the number of pieces. They blamed it on UPS damaging the boxes. Both boxes? It seems a little odd that UPS would coincidentally damage BOTH orders. They offered to reprint the missing cards and ship them to me at no additional charge. That's nice of them to do, but I've done a lot printing with other companies and NEVER HAD THIS ISSUE of being shorted on an order. I can't trust they can successfully take care of the orders we need filled."

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Verified
5/5

2012-04-12

"Get business cards from them all the time. Website is great, pricing is great, delivery is usually very fast."

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Verified
5/5

2012-04-12

"Overnight Prints has there good and bad moments like any other company, but in the 30 times I have used them for printing they have only messed up 3x and 2 they caught the mistake at QC and ordered a reprint on their own and before I even got the product they had already shipped out a second order on their own.

I think printing & customer service is some of the best around.
"

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5/5

2012-04-05

"I recommend overnight prints not just because of the great quality, profeesional work and the quick turn around. Tonight I noticed a problem with my order and even after three calls for help each person was a person and not just someone reading the screen. Custermer service in 2012 it's almost unheard of. Again thank you to my new team and yes I will be back soon.

Linda, Forestville, MD
"

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Verified
5/5

2012-04-03

"Extremely satisfied with product and their services. Nextdaylogos.com will be referring all customers to Overnightprints for their printing needs."

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Verified
5/5

2012-04-03

"I have tried many online printing websites and I think overnightprints has the best quality. quality is very important to me as I am a professional and my business cards and brochures must look professional too. I should say they delivery is a bit slow but I think it is worth it! "

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Verified
1/5

2012-03-26

"These people are honestly some of the worst businessmen alive. Also incredibly insulting too.

I spent 27.40 on an order that did not print as I designed. They shipped fast but it wasn't printed how I designed them. So I notified them and they said "using borders is not recommended with our cutting process." I replied that I didn't design the card with borders. Their response was that I'm supposed to stretch the image past the designated safe zone. Thanks for mentioning this NO WHERE ON THE SITE!

Then they insult me by offering a "courtesy discount" of $7.72(or 50%) to redesign, and reorder the 250 cards. Not to mention they specifically noted that I was to pay S&H both ways for the return of the bad cards and the shipping of the new ones. So overall they expected me to spend $48.08 to buy cards that originally cost me an initial $27.40.

I told the customer service rep to "Go take a math class before you ever insult another customer like that again." Needless to say I will never do business with them again. I guess I'll just have to suffer the consequences of not doing my research. That is, I have to use jacked up cards so I don't waste $27 dollars of hard earned money.

All in all, Never ever use this company. There's a chance they might do your job perfectly but in the large chance they mess it up don't expect to get reimbursed or receive any help from their end. The overall attitude was, "Tough luck, deal with it. We just took your money." Not the attitude I would want anyone doing business with.
"

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Verified
5/5

2012-03-23

"I've placed several orders with OvernightPrints.com and have been very pleased with the quality. So I was surprised when my most recent order of brochures was printed too dark, and I was in a bind because I needed the brochures right away. Customer Service was great, and my order was reprinted quickly and shipped via 2-day delivery. It looks great, and I'm very pleased!"

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Verified
1/5

2012-03-16

"These guys suck. I wish I had seen the reviews before I went with them. They can't back up their shipping claims, and I just went to SXSW with no business cards. They are over a week late. Sorry, Overnight. I'll never forgive you for that... Your service sucks beyond belief."

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Verified
1/5

2012-03-09

"Bad experience... it took them 2 WEEKS to print 250 business cards and it'll be much longer for me to receive them (shipping wasn't cheap). Instead of apologizing and making things right, they insisted on being defensive."

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Verified
1/5

2012-03-07

"Absolutely HORRIBLE! I like to try out different printers for business cards & post cards so, I decided to try Overnight Prints. I placed my order the morning of 2/24 - paid $20 w/ shipping & handling for 100 double sided business cards and as of tonight/morning 3/7 they hadn't even been printed yet?

I wouldn't recommend them to anyone, they're time to print/ship is outrageous, luckily I used a backup printer for the order and was able to get 250 cards for $10 more with shipping, ordered them 4 days ago and they've already shipped.

Do Not Waste Your Time and Money unless you have no problem w/ waiting weeks for a small order before it even ships.

Thankfully, I was able to cancel my order since they had not done anything with it since I ordered them - I'll never use them again!
"

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Verified
1/5

2012-03-05

"A HORRIBLE COMPANY!!
I placed an order for postcards to be printed over night. Basically, this company needs a new name. Not only were my cards not printed over night, it took three days. I had to call multiple times and was treated with attitude. Over the course of three phone calls i was told my order had finished printing, then that it was in production and would ship the same day, and then that hadn't even begun printing. I received emails from an illiterate sales rep who had no clue how to put together a sentence. Very frustrating, I suggest taking your business elsewhere.
"

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Verified
1/5

2012-03-04

"I placed an order with Overnight Prints for business cards and I paid for regular standard shipping because I didn't need them right away. It's been 8 days since my order was placed and so I called to check on it. I was told that it has not been printed yet. I was shocked. They explained that since I picked the standard shipping and that the arrival date was so far away, they were going to let the order sit there for 9 business days and then ship it so that it gets to me by the date promised. I explained that I agreed to regular shipping, but that I didn't agree to slow production of my product and that I expected my product to be produced right away. Then once shipped, it would take as long as it takes based on the shipping; not based on the fact that the order was just sitting there for two weeks (9 business day). It looks like "Overnight Prints" is not so overnight. I cancelled my order and will not give business to them again. That is very bad customer service."

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Verified
1/5

2012-03-01

"Ordered Cards from Overnight Prints on Feb27, supposed to be delivered on Mar 1st. (Paid twice as much for 2nd day air shipping) Called Mar 1st where are the cards ? Turned out that it never went into production, I asked who's fault is it ? They admitted to messing up. I have mixed feelings and will consider going elsewhere with my order next time. At least they upgraded my shipping to next day air. Consider other vendors before buying from these guys."

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5/5

2012-02-16

"The Best! I really try to buy local but the local company could not compete in quality, price or customer service. Overnight Prints has consistently met or exceeeded my expectations. I am particularly grateful because this week I ordered 1000 cards and I kind of goofed on the copy. They are re-doing it and shipping it without additional charge. Basically, I'm going to marry Overnight Prints and out babies will be magnets and postcards! "

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