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5/5

2011-07-04

"Great prices. Overall extremely happy customer."

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5/5

2011-07-04

"I had an excellent experience with Ozbo. I'm amazed at their prices and their shipping prices. I saved over $20 by buying my ferret food from Ozbo and that's including the shipping. I will now only buy my ferret food from Ozbo so long as they keep stocking it and keep it at a low price like it is now. I'm amazed with how fast the service and shipping was. I'm extremely happy with every bit of this transaction. I will absolutely continue shopping at Ozbo and I've already recommended this site to many of my friends."

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5/5

2011-07-04

"I was thrilled when the FedEx truck stopped, it was a day early. Everything was in perfect condition, and the shipping cost was lower than on Amazon. Thank you"

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Verified
5/5

2011-07-03

"I am so glad I discovered Ozbo this week! I ordered two of the 1.5 Gallon size of Nature's Miracle stain & odor remover (those of you that use it know how EXPENSIVE it can be) and the price was only $19.61 (each).

In addition to that, they have a flat rate domestic shipping rate of $4.95 (for both!). I ordered on 06/30, the order shipped on 07/01, and was delivered to my door on 07/02.

All things considered Ozbo will be my new "go to" source for this and many other items they sell. With their Flat Rate Shipping policy even if their items cost a little more you make out in the long run with the savings on shipping charges.

It doesn't get any better than this! A++ rating from me!
"

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5/5

2011-07-02

"funtastic. well nent, well priced, well done."


5/5

2011-07-01

"Great item super fast delivery,Great people to deal with, will definately buy from them again"


5/5

2011-07-01

"Great price and great shipping. I will recommend them to anyone wanting a great deal!"

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5/5

2011-07-01

"Fabulous. Great prices and great service!"


5/5

2011-07-01

"wonderful, product arrived in a timely manner as promised. deffinatly will order again"


1/5

2011-06-30

"Placed order June 22, 2011 with a promise of speedy shipping.
June 30, 2011, still waiting, was told order shipping out today. Not satisfied with shipping. Shipping will take at least two weeks.
"

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5/5

2011-06-29

"Fine. The order arrived pretty quickly and I was informed of the shipment too.
I'm satisfied.
"

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5/5

2011-06-29

"Price, service, shipping - all the best.
At first I was angry with the site I used to order from for raising their price and quadrupling their shipping.
Now I'm happy they did cuz it all worked out for my good.
I found OZBO!!!
Very happy.
Very pleased.
Will shop OZBO again for sure.
"


5/5

2011-06-28

"Excellent website, prices great, and shipping was timely. I would definitely recommend this site to others and will be using again."

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4/5

2011-06-28

"Very fast, very thorough. "


4/5

2011-06-28

"Jury still out... ***1/2

We were really jazzed when we discovered OZBO from a Google Shopping search results page on hummingbird feeders. The site is nicely layed out and makes the user feel right at home and downright happy to be there! After choosing our feeder (Perky Pet # 209) we decided to add a few more items to our cart since the shipping is a very reasonable flat rate of $4.95. We selected three different garden hose adapters for our watering chores. We placed the order and immediately received a confirmation email. We were still happy, delighted and excited. Afterall, the OZBO site indicates that order processing is a top priority for their company and that "In most cases orders ship in under 12 hours, and in some cases, ship in as little as 4 hours.". So, we assumed that we would be informed that our purchase had been shipped within a couple of days...WRONG! After FIVE DAYS we called and were told that shipping would take place on the SEVENTH DAY AFTER PURCHASE! Our problem with how this played out is not the fact that there was a delay in processing(S#*t happens), but that there was no attempt at communication. A simple email update to the affect "We are unable to ship item "xyz" at this time so there will be a short delay in processing your order" would have made the difference. In the end, however, we DID RECEIVE our items exactly seven days after placing the order and this is easily within reason in our opinions. Score: actual combined processing/shipping time...9/10 ; Communication...4/10(the person with whom we spoke about our order was very nice and courteous, otherwise 0/10).
BUT, we are not through! The feeder arrived missing the mounting/hanging hardware and any instructions (maybe an uninspected return?). A call to OZBO and another pleasant person assured us that a replacement is on the way. When it will actually be shipped we are unsure. Perhaps we will receive an email notification?!!
****VERDICT IN****
OZBO FOUND GUILTY OF EXCELLENT post sale service!! Received replacement feeder in just 3 days! Overall VERY SATISFIED W/ OZBO!!!
"

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