"On time delivery. Smooth easy transaction. Several add ons/ special order and everything was perfect. "
"Ordered the Rage Jump-Break stick. It was advertised as having a phenolic (hard) tip and coming with a case. When it arrived, the bare cue with a standard layered-cork tip and no case, was simply packed in bubble wrap. I also ordered a 3-cue claw, which was in the box and in great condition, but was extremely disappointed with the cue. It works fine, but it wasn't what I ordered. "
"great company, nice and friendly and easy to deal with would recommend them to everyone,
Thanks for great service
Jerry "
"Beautiful cue. Wonderful service and swift delivery. Thanks! Will 100% use ozone for future purchases "
"Very good prices, very quick delivery, And no "out of stock " back orders."
"I ordered my cue online on Sunday & received it Friday even with a tip change & shaft turndown "
"Second order .. Still waiting for order to ship .."
"Case was shipped fast. The embroidery turned out great. Will shop again from this vendor. "
"I have alway shot pool and wanted to upgrade to a new stick but was unsure what I wanted, the customer service at ozone made me feel good about my purchase and I love it. Thanks Ozone"
"How can you sell pool cues without offering a choice of weight or length? Only ordered this “generic” stick because of the graphics."
"Quick easy and sweet products"
"I bought a "NEW" break cue from Ozone Billiards. I used the cue to break a few times before deciding that I liked it and would keep it. I then removed the cellophane and the sku tag wrapped around the bottom of the cue. Under it was a gash or pretty good nick in the finish revealing the wood beneath. Nothing major but still this was supposedly a brand new stick. Its my belief that they sent me a used bottom half with a new shaft. I have used it once and there are far too many blemishes, nicks, scratches, etc. for this to have been a new cue. I offered to accept a discount or a replacement in my email and waited 24 hours. Nothing. I called and left a message the next day and.... nothing! Emailed ****@**** and NOTHING! Still not a single response from this company after a few days now.
At this point I wouldn't order from them again even if they were to send me a brand new cue for free!"
"Ordered it and it showed up fast!"
"order was shipped correctly and quick"
"Shopping with Ozone was a super easy and efficient experience. I needed the product right away and it got to my home just in time! "