"Always a pleasure dealing with ozone billiards. They never disappoint. "
"got some of the shorter sticks for our tightly placed table"
"Found the perfect stick for my wife and had it engraved, was perfect and she loves it!"
"Originally i ordered the wrong stick. One phone call and everything was fixed over the phone in a couple minutes with no issues. I then ordered the correct one .I had the stick turned down, a new kumai tip, and engraving done as a gift to my brother it arrived in 5 days by the time I ordered. The quality of the stick is amazing and the customer service with the original cancellation was one of the easiest processes I've ever had. I give 5 stars for the stick and 5 stars to the company. "
"it was a squeaker, but it got here. elizabeth was awesome, very on top of things! the stick itself is beautiful. Thanks!"
"Was a very quick delivery and shopping experience Elizabeth helped me fix my order was very friendly and I'm definitely gonna shop here again "
"Received my pool cue and it was just as I expected. Although there was some silver paint that was along the bottom handle? It washed off completely but was still random. Great product and it handles well. "
"Definitely not happy with the engraving. Sent a picture and order # to sales, but haven't heard anything back. The engraving "ERIC" was barely visible."
"Everything as expected. Cue was a gift for a friend. He won about 15 games in a row right off the bat so I think he's pretty happy with it."
"I ordered a U of Michigan cue and it came in black. It looked like Michigan colors in the photo. Not happy. "
"Best deals online would definitely recommend "
"At least two of the parts of this cue wall rack arrived damaged. Additionally, there were no assembly instructions. This item/box had the appearance of a return/repackage and resale to me. The antique brown color was actually more mahogany in appearance (I did not appreciate this with the image pictured with the product online). I returned the product. No problems with email correspondence/updates with Ozone, that was fine. "
"Package arrived on time and new condition. Have issues with the cue, as it is very difficult to put together and does not always remain straight. "
"The pool cue ordered was not only to have a medium hard tip, but to have Johnny5 as the name on the cue stick. While my friend was happy with his gift, it was not as ordered.
Perhaps you will do better, if I decide to order from you again.
Order is number 820430, service I’d number: ozb-7660-127921812."
"I'm a returning customer and will continue to buy from Ozone. The staff has always had the right answers and are very knowledgable in the products that they sell."