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Verified
5/5

2005-12-20

"I purchased a webcam from them and they had the best price that I could find for a new QuickCam 4000. Shipment was super fast and QuickCam was just as advertised."

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1/5

2005-01-19

"The purchase experiences here were absolutely horrible. I ordered a MX Duo keyboard & mouse setup. It took them 2 whole days to only begin verifying my address with my credit card company. I had bought over 30 products online from various online stores, and for some reason this store told me that the credit card company could not verify the address. On top of this, the sales representative went on to be so arrogant enough to tell me that I can just go buy from another store because nobody can beat their price for that product (which was false in itself). With that kind of service, I would never do business with this company."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
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Overall technical support
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Customer service being easy to reach
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Verified
1/5

2004-11-05

"will never purchase from them again. tried to return a heatsink after customer of mine cancelled. purchased on 10/15 they shipped 10/18. called up tried to rma 11/05. i was told they have a 2 week rma time. lowest i have ever heard. and that the time starts from the 15th in my case not when they actually shipped it out. she told me that i am 5 days to late when i am actually only 2 and that they make NO exceptions no matter what and that i should sell my new unopened part on ebay. i am glad the part wasn't on backorder, my rma period would have ended before i even got the part....don't order from them unless you are sure you never need any sort of exception to their extra short rma period."

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Overall quality of the company
Pricing of products and services
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Value the company offers
Is easy to do business with
Is committed to quality products and services
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Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
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Overall quality of ordering process
Ease of ordering online
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Ability to determine if a product was in-stock real time
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Verified
5/5

2004-08-20

"Ordered a BFG 6800 Ultra, overnight. The next day my credit card company blocked the sale, wanting to verify with me that this was indeed a legit purchase. PCAvailable called me twice and sent an email right away. I called them up and they set up a conference call with the Bank and straightened everything out. This was at 4:30pm, and they told me that it was to late and they would ship it out the next day.

However, i still recieved the card the next day. Very happy with the followup and shipping time from this company. The price was $10-$20 above retail, but most companies at this time are gouging for 50-150 above retail.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
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Being knowledgeable
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Customer service being easy to reach
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-08-07

"No problems at all. Nice web site, order confirmation and tracking emails. Received pkg 1 day early, no damage. All around, a very good first impression of this company. They had the lowest price for the ATI AIW 9600XT and modest shipping charges."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
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Being easy to reach
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Resolving problems
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Being knowledgeable
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Making decisions on their own
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Verified
5/5

2004-06-29

"Recently I orderd two Logitech QuickCam Pro 4000.
I've got my package in two days,TOP ON THE LINE SERVICE,VERY PROFESSIONAL PEOPLE,PRICE IS RIGHT.
Will go back anytime.
Thanks
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A

Verified
5/5

2004-05-28

"GREAT! loved it, that is all i can say.

shipping was pretty good product was GREAT.

WILL order from them again
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
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Being easy to reach
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Resolving problems
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Making decisions on their own
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Overall web site
Web site being easy to use
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Speed of web site

5/5

2004-03-03

"Ordered two Thermaltake Silent Boost HSF's. They were the only online retailer that didn't want to charge a per-item S&H at such a low price they were offering the HSF's for: $21. The S&H was $6.23 for FEDEX Express Saver. Ordered on Mon; received next day.

The packaging was excellent. The HSF's were in a Fedex envelope(padded), which was further wrapped with inflatable packaging, and placed in a box.

Highly recommended!!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
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Making decisions on their own
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Being knowledgeable
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Verified
4/5

2004-02-13

"The experience was good, but the ad on pricewatch said the item would ship for $4. The actual shipping was over twice that amount. I sent an email but got nor response. Item was received in four days. Overall pleased, but they should have honroed their ad on pricewatch."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Overall technical support
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Verified
5/5

2004-02-02

"Came exactly as described on http://www.pcavailable.com also speedy delivery and prompt replys. Great reseller would highly recommend"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
1/5

2004-01-16

"the price is not good, and shipping charge is too high. Didn't feel good to place an order on that website"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Being easy to reach
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
Overall technical support
Product Returns/Refunds/Exchanges

Verified
5/5

2003-12-05

"They sent me a 4-pin-to-15-pin IDE power cable instead of the 12-inch SATA data cable I ordered, but after emailing their sales department, they got the part I ordered to me the very next day."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
N/A
Making decisions on their own
Being knowledgeable
N/A
Resolving problems
Being trustworthy
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-11-28

"I have ordered four times from PCAvailable and I have been very satisfied each time. Having (unfortunately) dealt with some shady suppliers over the last five years, PCAvailable has delivered consistently. Their site is easy to navigate and online ordering is a breeze. Items arrive quickly and are very well packaged. PCAvailable is an excellent supplier in the NY-NJ-CT tri-state area as ground shipments arrive in only one day since they are based in NYC. PCAvailable has some of the best pricing and service available on the web today. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-10-01

"This was my first order with pcavailable. I ordered a K7N2 mainboard on sat. I got it wed. and they had the best price on the web. That's the kind of service I like, cheap and delivered fast. I would do business with pcavailable.com again.

Thanks pcavailable.com
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

jcc
5/5

2003-07-10

"Great Products and price. I think I will buy from them again. It is one of the company I will shop again. Very friendly tech support to help me to decide what I need to buy for my system and even send me e-mail to follow up. You just don't get this services too many these days."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being knowledgeable
Resolving problems
Making decisions on their own
Being trustworthy
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site