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PCAwe.com

8 reviews
4.38 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2004-08-17

"I was very satisfied with buying my computer from PCawe.com. I gave them a list of what I wanted, and what I received far exceeded my expectations! The customer service was excellent! I will definitely purchase another computer from PCawe.com, and I have been recommending this company to all of my friends. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
N/A
Overall technical support
Making decisions on their own
Resolving problems
Being easy to reach
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
1/5

2004-05-20

"Highy deseptive and terable return policy. I bought a modem that was said to be linux compatable. After reciving it I found that it was a frickin winmodem. I called PCawe they said it is compatable if you have the right drivers, however this is bullsh!t because even with the right drivers winmodems work very poorly if at all with linux. Ive serched everywhere and seems that the said drivers do not exist. I can understand if PCawe got some bad info from the manifactor but the main problem is that they refused to exchange it for a modem that would work. There are many places on the internet to buy your hardware, dont make this one of them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
N/A
Delivering products on-time
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Making decisions on their own
Resolving problems
Being knowledgeable
Being easy to reach
Overall customer service
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-04-26

"Absolutely great people to do business with .They are kind, courteous, considerate, and they back their product.What more could you ask for?"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Resolving problems
Being knowledgeable
Making decisions on their own
Being easy to reach
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2003-12-18

"Good to do business with. Friendly staff. Got my shipment quickly. - Brady"

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Verified
5/5

2003-11-24

"Was very happy with the PC I got from them. Good price too. - Phuong L."

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Overall product shipping and delivery process

Verified
5/5

2003-11-22

"Was impressed by their expertise. Would definitely buy from them again."

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Verified
5/5

2003-11-01

"Their customer service is very helpful. Would definitely buy from them again. -R. Merrit"

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Is trustworthy
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-10-03

"I work for the government and have a great deal of "college days" retail background. I say this because I believe these qualify me to render an opinion about customer service. ComputerSalesandService.com is the kind of company everyone wishes they had access to. Highly competitive prices on a vast array of high quality products and of course, consultation. You can get hardwar or software anyplace, but highly accessible and professional support from a the same business is rarely found. This outfit gets two thumbs up, way up, from me."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being easy to reach
Being trustworthy
Resolving problems
Being knowledgeable
Making decisions on their own
N/A
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Web site being easy to use
Web site reliability
Speed of web site