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PCDynamic

3 reviews
5.00 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
5/5

2002-06-12

"This company is now known as AIC Micro. I have ordered several times from them this year. I have dealt with both Oswald and Shirley there. They always answer phone calls and e-mails promptly. My last order was for a motherboard they don't normally stock. They got it in a couple of days and sent it to me promptly, and the price was good, too. The first time I dealt with them, it was primarily because they bothered to call ME, when I left a message on their voice mail. Their follow up has always been excellent. They have always sent me e-mails with tracking info, etc. And, they are willing to get items not on their product list. Packaging has also been good.
I would recommend PC Dynamic/AIC Micro to anyone. Their prices are reasonable, and their service is excellent.
"

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5/5

2002-04-20

"I was looking for an external hard drive. I found one on their web page that looked like what I wanted but I had a few technical questions. I called their 800 number and they were very curtious
about answering my questions. So I
placed my order online on Monday, 4/15/02. I got an e-mail later that afternoon that the drive had been shipped UPS and was given the tracking number. The drive was scheduled to arrive on Friday 4/19/02 and arrived right on time.
It was just as advertised, had easy to follow instructions, and
was easy to install.

Overall I am very pleased with the
customer service and speed in filling the order and would definitely purchase from them again and recommend them to others
both because of low price and customer service.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being easy to reach
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-03-15

"Prices were good. I purchased a
Soyo Dragon MB, AMD1700+, 256 MB
PC2100 Ram,and Maxtor 40gig harddrive.
The parts were shipped promptly
and a tracking number was e-mailed
to me the same day. The motherboard
was fully assembled so was probably
tested as promised. All original
packing was included in the shipping
box. On the phone they were very
courteous and thanked me for my
order. So far this company is very
recommendable.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
N/A
Is consumer focused
Is committed to quality products and services
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall customer service
Customer service resolving problems
N/A
Customer service being easy to reach
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
N/A