"I have a story similar to another reviewer. I came to PCH Cables looking for some specific cables, found them, and placed the order. Then I started perusing PCH Cables' site, and found a few more unique products I wanted. I placed the order, and in the comments, asked if shipping could be combined on the two orders.
I got a positive response in less than an hour.
The shipping at PCH Cables is extremely fast.
They have quite a collection of unique and hard-to-find cables at great prices. All that, and friendly/flexible customer service to boot!"
"made a purchase from this site and after completing my order I started surfing site and found other great deals on cables...I was hoping to save on shipping charges for separate orders but was on a weekend when the 800# was not available and I decided to just place the order rather than wait until the following Monday to call & see if charges could be combined...much to my surprise, this company did this automatically, refunding my Paypal account for additional shipping charges without so much as a call or email from me.....THAT is service....they have my business from now on, great prices and great service!"
"I found the exact cables I was looking for. I added a comment about the payment system and recieved a reply back within half an hour. Shortly before that my order was already processed and shipped! If I need any cables I'll be looking on PCH Cables before NewEgg.com
When the cables arrived I was very pleased. They were undamaged, correctly sealed, (which told me I wasn't receiving used cables), and the contents were correct. Awesome job PCH Cables!"
"Quick processing and delivery. Cables work great! "
"excellent, fast, and reliable service!
great prices!
best selection!
thanks PCH!
:)"
"Wow. Good selection, great prices, and more. I ordered a few cables on a thursday and received them on saturday. Good quality too. Wouldn't hesitate to buy from again."
"Ordered a couple miscellaneous cables and was surprised at how quickly they arrived. They were also packed perfectly. Great Store, will definitely buy from them again."
"Great company!
I called them because I could not put my order in and I was politely made aware that sometimes Firefox has a problem with their website. I switched to a different browser and I placed the order. Within a HALF hour the order was shipped! I received an apology e-mail "for the inconvenience" from the owner. I received my package within a couple of days using "US Priority Mail 2-3 Days", and the shipping was $6.05 instead of the $9.00 quoted on the website.
I've ordered from them before and always got exactly what I ordered, and its always been a pleasant experience.
These guys are TOP NOTCH!"
"couldn't beat the price, and unlike most online stores with a good price THEY DIDN'T JACK UP THE SHIPPING!!! Lowest overall price, will be my first stop for cables in the future. "
"Unfortunately the store did not have the quantity I needed in the specific color. I received a reply via e-mail within 10 minutes after I placed my order noting this. The company tried to work with me by offering a different color, or a modification to the order.
I needed the set amount, in that specific color, so I asked to have the order canceled.
The communication was great, and the person I dealt with knew what he was doing. Although I didn't go through with the order, I have seen great customer service!"
"The best ,the owner pat even called me to let me know the dvi cable I was purchasing was back ordered , and offered a better one at same price, very professional , fast shipping too. "
"I placed an order for several LED lights but the quantity I ordered were not in stock. I was notified after the order was placed that the quantity ordered was not avaliable very promptly with questions as to how I wanted to execute the order. I was offered to ship all currently in stock and that the remaining would be shipped upon arrival with no additional shipping fee. The order has been completed 25 days later."
"I ordered an ATX extension cable. Having never heard of PCH Cables, i was hesitant at the price. I saw at resellerratings.com that it had a very high rating. The only reason i was on their site to begin with (off of Google) was due to their very low price. So i ordered from them and i was amazed how quickly it came. It shipped THAT DAY, and was here by the day after. I was very impressed by the speed and price of PCH Cables. Should i need more cables in the future, i will be shopping there first."
"I bought cables including 2 PCI Express video power adapter cables. Both the cable price and the shipping cost were very low.
Unfortunately, the quality of the cables was also very low. Neither fit any pci-e vid card I tried them on. All the cables I bought elsewhere fit just fine.
They were very pleasant, courteous and prompt in refunding the purchase cost. Still 2 out of 2 of those cables were out of spec. I'm sure they can resolve the problem but I'd be inclined to avoid the risk, myself."
"I bought several cables and adapter items. Shipment arrived quickly and everything was fine. I will buy from PCH again. They charged actual shipping cost, $3.85 priority mail."