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Verified
2/5

2006-10-11

"Order was placed on the 4th, item didn't ship until the 9th. That is 5 days after the order was placed. Not good if you really think you are providing customer service!"

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Verified
5/5

2006-09-26

"Item arrived in good condition, works as advertised."

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Is trustworthy
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Is committed to quality products and services

Verified
2/5

2006-09-20

"Ordered a cable - easy ordering, prompt shipment. But item arrived defective. Requested RMA - was told to ship back for testing. Went to the post office - shipping would be over half of the purchase price. Now need to decide whether to just order a new one from this store or go to some other retailer. I guess 'nemesisdb' was just lucky with easy replacement for his defective cable."

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Verified
5/5

2006-08-15

"I bought 2 10' Ethernet cables for $4 each with free shipping.

They arrived in my mailbox within days.

This company propably lost money on my order, so at least I can them a positive review.
"

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Verified
5/5

2006-06-22

"Ordered two sata cables, one of which would not work at all. Filled out an RMA form and a new one was mailed to me without extra effort or cost on my part.

Amazing service, these guys are great.
"

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Value the company offers
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
Overall technical support
Being trustworthy
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-06-17

"Have purchased numerous times from PC MicroStore and have always been pleased with their shipping promptness and the quality of the products received.
A very reliable on-line seller that I have started to "go to first" for my computer system related needs. Prices are competitive also.
"

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Verified
5/5

2006-05-31

"Shipment is fast and item is in good condition. The manual for card slots is mixed up, but nothing to do seller. Good experience."

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Verified
5/5

2006-05-04

"Fast shipping, cheap prices.. never had a problem before on any order from them..Highly recommended"

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Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being easy to reach
Being knowledgeable
Being trustworthy
Making decisions on their own
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges

Verified
5/5

2006-05-03

"Update: I ordered a 25 ft. patch cable and was very pleased with all aspects of my order. Shipment was fast and efficient and I was pleased with my product.

Older Order: I was very pleased with evey aspect of my experience except for order tracking (simply because USPS was used). Other than that, my product arrived at my house VERY quickly, I love their prices, etc. and I will definitely buy from them again!
"

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Verified
5/5

2006-04-11

"I have purchased cables several times. They have very good deals and very fast shipping. Seems like a very good company.
They always have sales on Cat5 network cables which you will see on techbargains.com
"

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Verified
5/5

2006-03-29

"Order was recieved on time. Thankyou so much! Vey large pc tower, lots of fans and love the side window design."

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Verified
3/5

2006-01-18

"1/19/06:
I finally received my order today. It appears there was a warehouse mix-up. When that was finally discovered, I received shipment the next day and they offered and are refunding my shipping for my inconvenience.

1/17/06:
I placed an order 7 days ago. As far as I can tell the order has not been shipped yet. I called 2 days ago and was told they needed to check at the warehouse and would email me with an update and tracking number...so far...NOTHING! I'm beginning to feel like I have been scammed.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
N/A
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2006-01-14

"I like this merchant. They have good prices, good service and they are prompt.
It is great to deal with competent and honest people.
Good job guys. Keep up the good work.
I just hope other online stores will be as good as you.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services

Verified
5/5

2006-01-09

"Ordered the item [Network patch cable] at an unbelievable price. Free shipping added shazam to the deal. Will definitely use PCMicrostore on future purchase!!!"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
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Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2006-01-08

"Nice, simple and cleanly laid out website. Ordered an external USB Flash memory card reader on Dec 14th '05. Received order confirmation immediately. Recvd shipping notice on Dec 16th '05. Rcvd item on Dec 17th '05. Item condition and working just as advertised. Will shop again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy