"Even though they were out of stock on the item I ordered they were very prompt and curteous in informing me and letting me know what options were at my disposal. I will definitely visit their store for my next order."
"Very satisfied from the initial ease of purchase to the on time delivery. I did check on my order through customer service and the lady was very courteous and helpful. On future purchases I will first look at PC Nation. Thank you, Ron"
"PCNations is one of the best web merchant that I have ever used. After placing the order I received a call to verify that it was really I that placed the order and they verified my information. I really appriciated that they took the time and effort to do this. My order came in good condition and in areasonable time period. If more companies paid this kind of attention to protect themself and their costomers from fraud this country would not be in the trouble it's in. I feel very secure to do business with PCNation in the future. Courtious and reliable."
"Here is my story. O ordered a Canon camera from Rhyther Camera (they had the cheapest) on a Saturday, paid extra for the 3-day shipping. On Monday they called me and told me the camera I ordered was PAL (European) and that the NTSC version (American)would cost me more.
I cancelled my order and tried B&H where I have ordered before. I asked them to price match a few sites, and they gave me the run-around. First they said they couldn`t match the first site, I gave them a second one and they said they called and were put on hold and that somebody would contact me. I haven`t heard from them since.
I decided to order from PCNation at that point because they had a great deal with the free 3-day shipping. I called and placed the order over the phone and they adviced me that since I was a first time buyer, they would have to verify my account. I don`t have a house phone, so they would have to find other ways to verify. I was okay with that. Then I read all these reviews and I was very concerned. I called them back the following day to see what was going on and they assured me that my order would be approved and shipped the same day. I was anxious and called a couple more times, talking to different representatives, both giving me the same answer that all looked well.
Long story short, somebody finally called, I confirmed my information and then the order status changed to "Warehouse". The camera arrived as scheduled and as I was adviced, signed for it.
The camera was brand new, as described, for the price that had been quoted, and arrived as promised. I will definitely order from them again, and since it won`t be my first time, I am sure it will go smooth. "
"I was able to order the product that I wanted easily and effectively on line. The shipping method could have been explained a bit better, but I appreciated the free shipping in three days time. The product has not arrived yet, but I expect it soon."
"Although the following slowed the process I appreciated a call to the residence confirming the order (as I'd not used them previously). They wanted to be certain that what I ordered was in fact actually ordered by me."
"I have ordered from PCNation on numerous occasions. Always fast service, products packaged, shipped, and arrive in excellent condition. I will continue to order from PCNation."
"Best prices on the web. Fair s&h. Super-awesome customer service. You won't go wrong adding to your favorites list. Will def shop with them again. Keep up the great work. "
"This was my first experience with PCNation and it was an excellent one. I look forward to doing business with them again."
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"Absolutely wonderful. Flawless transaction and fast delivery. They're also very serious about security of their customers, which is a definite plus. I would love to shop from them again."
"Very excellent seller. Fast shipping."
"Product was as advertised and delivery was quick"
"This is my first experience with PCNation and I am very pleased. My product search turned up with PCNation as the lowest cost vendor. !5% less expensive in a sea of Manufacturer's Suggested Retail prices. The web order process was quick and easy and I like their on-line invoices and status progress and email updates. The price qualified for free shipping and I chose the FedEx Ground free 2-3 day shipping, which was true to its word. The package arrived in great condition. In the future, I may well try PCNation catalog first before an internet search. "
"Good. Inventory status on website is misleading though. I ordered a Garmin Zumo 220 and the website said "Available" in bright green letters. That evening I received an email that said the unit was back ordered. So I checked the website and it still said "Available". I'm going on a trip soon and wanted time to mount the unit, connect some wiring, and get familiar with it's operation. So I called to ask about the ETA. It was only going to be about 4-5 days before they shipped so I let the order stand. As promised verbally on the phone, they shipped it within their forecast. I think most reasonable people would believe that "Available" means they have it in stock and will ship in at least 2 business days. Possibly it was only a record keeping error, but from comments they made on the phone, "Available" means that it will be shipping soon. So, it wasn't a deal breaker because they still got it to me faster than Garmin direct was quoting and the price was good. I'll shop there again but if timing is critical I'll call."