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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2011-07-01

"I wanted an Epson R2000 printer. Item showed as limited availability. I called customer service and he checked and told me they had 6 available. I ordered by phone and the printer shipped that day for free and was delivered 3 days later.

The printer was newly released and hard to find in stock yet PCNation was just about the only only selling it for less than list price and free shipping. Plus, the customer service rep I spoke to went out of his way to make sure the item was allocated to me while waiting for the paperwork approval from the order.

Very satisfied!!!
"

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Verified
5/5

2011-06-24

"My 1st experience with PCNation was most enjoyable. I placed my order for a Brother all-in-one printer on a Thrusday and received it three business days later on that Tuesday. I was very impressed with my total transaction and the price was a lot lower than anyone else on the web that I could find at the time. To top it all off, shipping & handling was included for free. To me it doesn't get much better than that. I will be a repeat customer for sure.

Mike from Houston, TX
"

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Verified
1/5

2011-06-21

"VERY HAPPY I DID NOT BECOME A CUSTOMER. MADE ONLINE ORDER FOR PRINTER. RECEIVED EMAIL FOR VERIFICATION .I HAVE A BILLING ADDRESS AND I HAVE SEVERAL SHIPPING ADDRESSES.PC REFUSED TO HONOR ORDER IF I WOULD NOT CHANGE MY SHIPPING ADDRESS AT THE CREDIT CARD COMPANY. AMAZON , EBAY , AND MANY OTHERS DON'T HAVE THIS PROBLEM THAT IS WHY I WILL GO BUY THE PRINTER FROM ONE OF THEM."

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Verified
5/5

2011-06-21

"Lee in your customer service was excellent - he called me back within a few minutes to answer a question that he needed to check with Garmin to get an answer - pricing was competitive as Target ran a special the following weekend for a few dollars less"

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Verified
1/5

2011-06-17

"I am not very happy about my order with PC Nation. I ordered a hard drive (see details below) on 6.11.11 (Saturday). The website said Limited Stock for the hard drive, order soon. So yesterday (6.16.11) I called PC Nation to find out why my hard drive status had been labelled "in the warehouse" and the rep. said it was backordered. Out of curiouity I went to the PC Nation website today (6.17.11) and the add for the LaCie hard drive 2tb ruggedized STILL SAYS Limited Stock, order soon. It seems like this is not a trustworthy seller.."

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Verified
5/5

2011-06-13

"Wow!!! Great service.
Hows this for a timeline: Submitted order for Nikon D5100 camera. Was picked up by FedX 59 minutes later. Delivered 39 hours 31 minutes later...total elapsed time 40:30. The offer of free FedX 3 day ground delivery was the key on making this purchase from PCNation. They have a new customer.
"

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Verified
5/5

2011-06-10

"The sales person was very pleasant, knowledgeable, listened to what I had to say concerning my needs, found a Laptop that suited those needs, and even helped to increase the potential of that unit by adding more Ram. All this and within my budget; what else can you ask for!"

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Verified
5/5

2011-06-10

"Very good experience overall. I ordered a Samsung LCD and it was shipped/delivered quickly. The web site didn't appear to be updated very quickly which caused me a little concern but in the end, no problems at all. "

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Verified
1/5

2011-06-09

"This website SUCKS! NEVER, NEVER, NEVER order from them. I ordered a camcorder for my wife's birthday. They claimed it was instock. The following day they were "out of stock" and said it would be two weeks. I had to get in touch with them two weeks later. The first "specialist" tried to sell me a camcorder for $200 more and promised to call back. Never did. I had to call AGAIN. They offered me an INFERIOR camera for the same price as the best "deal" they could get!! PCNation will never get my business again!!!"

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Verified
1/5

2011-06-07

"When I placed the order they sent me an email that got lost in my spam, so I could not receive the order for more than 2 weeks, with no further notice. And then got yelled at over the phone for not checking my email properly! Then my Lenovo crashed in three months, yes three months! They were no help at all after that! They just keep on giving me some Lenovo phone numbers, Lenovo technical department sends me some recovery CDs that do not change the fact that this computer is irredeemably bad. I cannot even return it. PCNation is absolutely of no help in this situation, they simply give me some phone numbers that's it! Overall, don't buy computers from them, they may crash in two moths and then you are left out in the cold!"

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Verified
5/5

2011-05-27

"Easy process and the price was right. Delivery was on time and I've been very happy with my purchase. I'll be back!"

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Verified
5/5

2011-05-16

"Had a great experience with PCnation. Bought a Canon digital slr from them last week. The phone rep was very helpful and patient with my questions. Package arrived two days earlier than estimated and everything was new and as expected. Highly recommended. "

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Verified
2/5

2011-05-06

"Overnight shipping is NOT overnight shipping. Don't pay the extra...go somewhere else."

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Verified
5/5

2011-05-02

"This is the third time I used PCNational. Great results each time. I've appreciated the prompt e-mail notification of order status and the ability to track progress on-line.

I got exactly what I ordered, at a good price, and in a reasonable time frame. I'm well pleased.
"

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Verified
5/5

2011-04-21

"To whom it may concern,
I ordered a GARMIN gps 1490lmt from PCNATION and I was very impressed with the sales reresentative, he was very friendly and helpful. The price was the lowest I found for this unit and the delivery time was excellent. I would use this company again for any of my electronic purchases. GREAT COMPANY!
"

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