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PCSuperDeals.com

17 reviews
1.47 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

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Verified
3/5

2006-07-26

"On Thursday morning, I ordered a motherboard that was listed as being in stock. I received a confirmation email, and my credit card was charged. I checked online order status daily, with no change, until the following Wednesday, when I received an email from Jane. She wrote that the item was discontinued and not in stock, and asked if I wanted to cancel the order. I said yes, and later I received an email with a confirmation that my order was cancelled. Overall, the process was painless, but the out of stock item should not have been listed as being in stock."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
N/A
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
N/A
Delivering products damage free
N/A
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
N/A
Customer service being trustworthy
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
1/5

2005-11-23

"I would not buy from this Merchant ever again. I ordered a Gateway Monitor over 10 day's ago and still I haven't received it yet. I called the Merchant at least 10 time and They never call back. Thye have no Idea if my oder was shipped or not. I still haven't received an invoice either. If you buy from this merchant you might not ever receive your Order... BUY AT YOUR OWN RISK...."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused

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  • 2