ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.38/5
Chance of future purchase:
4.38/5
Shipping & packaging:
4.38/5
Customer service:
3.75/5
Return/Replacement policy:
3.75/5

Verified
5/5

2017-01-23

Stocks hard to find parts!

"I was so pleased to find the needle in the haystack, they carry hard to find parts for our telephony system. Ordering was easy and processed quickly. I will be ordering again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-23

Fast service, good prices

"Bought adobe software and my order was shipped fast and the price was right. Would buy there again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-19

Well done

"Two sets of Epson 3D glasses were ordered, shipped and delivered in a speedy fashion.
Glasses work well. Excellent communication throughout the process.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-17

Fast service and good selection/prices

"I ordered a fractal design define s and found PC-Canada had the cheapest prices. I ordered at 2:15 pm and it shipped out the same day, so I am a happy customer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2017-01-17

These reviews are almost surely bogus and solicited

"Just ordered from them. The product was not as pictured, missing half of it. It was a Peerless projector mount. In order to find out what it was missing, I would have had to go to the manufacturer's site, to see that the picture of the product there does not match. Then realize that I need another part to get everything in the picture. They also sell this part, but not in a matching color. When I inquired about it I was told
"Sorry, we do not have sales reps here to assist with product selection. Please contact the manufacturer directly with any questions before ordering. We use the manufacturers part numbers, so when they advise you what you need, you can easily look it up on our website."

Yet, it doesn't have a disclaimer about that prior to order.

Now here is the WORST PART ABOUT THEM.....RETURNS!
- 20% or $40 restocking fees on anything opened
- no returns if opened
- to return they must authorize it and provide you an RMA , I can't imagine this being easy...they obviously don't want returns after they mislead you into a purchase.

DO NOT do business with this place. They make fraudulent claims, and are no empathetic when you ask them about how to make it right after getting ripped off. Again, shipping is fast, so everything is great until you need some service.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-01-16

Tres rapide

"Tres bon suivi, rapidité de la commande, tout bien reçu en excellent état."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-11

Attention to detail

"PC-Canada.com has a great selection of computer hardware that is hard to find anywhere else and at very competitive prices. A bonus: they follow up on your orders and ensure successful delivery. Triple-A customer service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-09

Solid products, great pricing!

"We have been using PC-Canada for over 4 years to help our clients find the right equipment at the right price. Fast shipping and a broad range of products makes them the go-to company for our purchasing."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-12-29

Impressionnant, efficace et rapide!

"C'est ma première expérience avec Pc-Canada. La transaction est parfaite et je cote à 5/5 sans aucune hésitation. J'ai obtenu le meilleur prix un service rapide et efficace et une livraison le lendemain malgré la tempête de neige. Bravo!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-12-21

Wow! what a good service!

"Nothing to add except: Wow! these guys Rock solid!

A+++ on everything. Price, shipping, communication!

I found my new home for my electronics needs!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-12-20

5 Star Service

"Ordered parts on the Thursday and they showed up at my door on the Friday. Part functioned exactly as advertised and the price was one of the lowest on the net. Cant ask for any better!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-12-09

Excellent so far

"Used PC-Canada maybe 5 times so far. Prices are good, shipping is quick for my location - Mississauga, ON, usually delivered the next day."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2016-12-09

They cancelled my order to avoid giving me the promotion price.

"I have used them before without any issues.
This time I placed an order for a Lenovo item that was on promotion. They confirmed the order same day. However, next day they informed me that they cancelled my order.
The promotion was expiring the day the order was placed. As a result I lost a 30% discount and I cannot get that anymore because I trusted PC-Canada....
What a shame to treat your customers this way!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-12-06

Livraison Ultra Rapide

"Livraison Ultra rapide ... Prix plus bas que partout ou j'ai magasiné ... seul point negatif ... la livraison ne se fait pas sans signature ... pour quelqu'un qui travail le jour comme moi .. pas tres pratique :-)

Merci quand meme a PC canada pour leur excellent service
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-12-05

Bon prix-Bon service

"C'est la deuxième fois que je commande et je suis très satisfait concernant les prix et la rapidité d'exécution des commandes.
Recommandation: A1
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A