"This is the worst transaction I have ever been a part of. They do not answer email at all, and only answered the phone 1/3 the time during their posted business hours. It took me nearly 2 months to get money back for a returned product that should never have been sent to me in the first place. I contacted them on at least 15 separate occasions, not exaggerating. Do not buy from them."

"I made my order on July 24, with what I thought was plenty of time before I went on vacation on Aug 4th. About 4 or 5 days after I made the purchase I got a call saying the item was on back order and that for 17 dollars more I could order an almost identical item, slightly better, and my shipping would be upgraded from ground to 3 day. I agreed to this and presumed waiting. I was building a computer and ordered all my parts around 1 or 2 days apart. All my other parts arrived within the week I ordered them. I am still currently waiting for the part I ordered from this store. Apparantly my order was shipped ground instead of 3 day, and after waiting another 4 or 5 days and not recieving anything I called their customer service line which SUCKED. I waited for about 15 mins listening to the same stupid jingle, finally got in touch with somebody, told them my order number, got put on hold, and got hung up on. I called back and was told my package was only shipped the day before and should be there in a day or two. After more waiting I finally checked an email I got from UPS saying it should arrive aug. 7th. That is another 4 days from today, the day I'm writing this post. With my experience: the customer service sucked, and my p.c. was anything but ON TIME. This delay is going to cause me a serious headache and i will NOT be ordering from this company again."

"I can't say enough bad things about this company. They called me to bait-and-switch me to a retail package. Called to cancel order (they didn't have the OEM in-stock), they shipped it anyway, had to call at least 10 times to get my money back and when I finally did, they shorted me 97 cents. DO NOT DEAL WITH THESE PEOPLE!!! Save yourself aggrevation and spend a few bucks more."

"Removed. Meant to rate pc-ontime, which is a different merchant. See http://www.resellerratings.com/seller_info.pl?seller_id=11256&comment=240834#comment240834"

"I must say the Lord is Shinning Down on ME! because i ordered a $700 setup from this place. and to my surprize it came very quicky and unharmed. very FAST shipping was at my house within 4 days, I've had it for about 2 weeks now and the computer runs flawlessly. BUT THE ONLY PROBLEM with this store I had was CUSTOMER SERVICE SUCKS, there is absolutely none! WHATS SO EVER, so if your into techsupport....which i am cuz im having an onboard midi problem then dont bother with these fools. they will not help me with what seems like a very easy solution like a driver or something but NOPE. these are str8 up "Matchstick Men" when it comes to the customer service department."

"Hey all,
Man, this company is ripping people off A LOT. And they even own another company by the name of infinity systems plus inc.
Look them BOTH up on the BBB.net site.

POOR ratings even by the BBB.
Yet they are still in business???
Go here, and you can review what my experience is with this company, and you can even post and add your own complaint about this company, and hopefully something can be resolved.
Even look under the infinity systems plus name on here, resellerratings.com, site and see...

http://www.ripoffreport.com/reports/ripoff124471.htm

Thanks all, I hope you all luck with this company, and getting what you deserve!

Brian
****@****"

"Ordered a 2600 Barton. Company calls and says its out of stock and offers me a 2800 Barton for an extra $15. I went with the ok and today get a call saying my card was denied (shouldn't have been) on my answering machine. I will call them back tomorrow saying not to worry about it after reading the other comments on here. Thanks."

"Con Men -- under no circumstances should you place an order. Read the other reviews. This store needs to be put out of business as soon as possible, along with its mother store infinity systems. CROOKS! YOU HAVE BEEN WARNED!!!!!"

"Placed order for an ATX case. They called me 8 days later to say that it hadn't been shipped yet, and it would cost $5 more than advertised to ship it. Absolutely ridiculous! I cancelled the order. If you plan on recieving what you order within a month, look elsewhere!"

"Bad customer service. Don't answer emails. Paid more shipping, and package hasn't arrived in 2 weeks. Don't even think of buying here. I would rate it -1 out of 10."

"Had ordered a motherboard from them that didn't work and paid for insured shipping which guaranteed fast shipping, but they still won't ship it unless you call them multiple times. This company is really pcinfinity.net under the pcontime name. Avoid buying from this company unless you want your item taking nearly a month to get to you with constant hassling."

"Watch out for these guys. This company is really Infinity Systems Plus under a different name. They are rip off artists from Russia. They will send wrong parts on purpose and then you will never get in touch with them again. They will hang up on you and not return e-mail. Check the BBB on either company and you will see the truth. Look up Infinity Systems Plus for more info. "