Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
ResellerRatings
Verified
1/5

2006-09-28

"This is the worst transaction I have ever been a part of. They do not answer email at all, and only answered the phone 1/3 the time during their posted business hours. It took me nearly 2 months to get money back for a returned product that should never have been sent to me in the first place. I contacted them on at least 15 separate occasions, not exaggerating. Do not buy from them."

Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services

ResellerRatings
Verified
1/5

2006-08-03

"I made my order on July 24, with what I thought was plenty of time before I went on vacation on Aug 4th. About 4 or 5 days after I made the purchase I got a call saying the item was on back order and that for 17 dollars more I could order an almost identical item, slightly better, and my shipping would be upgraded from ground to 3 day. I agreed to this and presumed waiting. I was building a computer and ordered all my parts around 1 or 2 days apart. All my other parts arrived within the week I ordered them. I am still currently waiting for the part I ordered from this store. Apparantly my order was shipped ground instead of 3 day, and after waiting another 4 or 5 days and not recieving anything I called their customer service line which SUCKED. I waited for about 15 mins listening to the same stupid jingle, finally got in touch with somebody, told them my order number, got put on hold, and got hung up on. I called back and was told my package was only shipped the day before and should be there in a day or two. After more waiting I finally checked an email I got from UPS saying it should arrive aug. 7th. That is another 4 days from today, the day I'm writing this post. With my experience: the customer service sucked, and my p.c. was anything but ON TIME. This delay is going to cause me a serious headache and i will NOT be ordering from this company again."

Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
Customer service being trustworthy
N/A
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2006-03-31

"I can't say enough bad things about this company. They called me to bait-and-switch me to a retail package. Called to cancel order (they didn't have the OEM in-stock), they shipped it anyway, had to call at least 10 times to get my money back and when I finally did, they shorted me 97 cents. DO NOT DEAL WITH THESE PEOPLE!!! Save yourself aggrevation and spend a few bucks more."

Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Ease of checking delivery status
N/A
Delivering products on-time
N/A
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
Resolving problems
Making decisions on their own
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-01-18

"Removed. Meant to rate pc-ontime, which is a different merchant. See http://www.resellerratings.com/seller_info.pl?seller_id=11256&comment=240834#comment240834"

Overall quality of the company
N/A
Pricing of products and services
N/A
Value the company offers
N/A
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being easy to reach
Being trustworthy
Resolving problems
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
3/5

2005-03-22

"I must say the Lord is Shinning Down on ME! because i ordered a $700 setup from this place. and to my surprize it came very quicky and unharmed. very FAST shipping was at my house within 4 days, I've had it for about 2 weeks now and the computer runs flawlessly. BUT THE ONLY PROBLEM with this store I had was CUSTOMER SERVICE SUCKS, there is absolutely none! WHATS SO EVER, so if your into techsupport....which i am cuz im having an onboard midi problem then dont bother with these fools. they will not help me with what seems like a very easy solution like a driver or something but NOPE. these are str8 up "Matchstick Men" when it comes to the customer service department."

Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being easy to reach
Making decisions on their own
Being knowledgeable
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
N/A
Web site being easy to use
Web site reliability

Verified
1/5

2004-12-28

"Hey all,
Man, this company is ripping people off A LOT. And they even own another company by the name of infinity systems plus inc.
Look them BOTH up on the BBB.net site.

POOR ratings even by the BBB.
Yet they are still in business???
Go here, and you can review what my experience is with this company, and you can even post and add your own complaint about this company, and hopefully something can be resolved.
Even look under the infinity systems plus name on here, resellerratings.com, site and see...

http://www.ripoffreport.com/reports/ripoff124471.htm

Thanks all, I hope you all luck with this company, and getting what you deserve!

Brian
****@****
"

Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being easy to reach
Being knowledgeable
Resolving problems
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
3/5

2004-10-19

"Ordered a 2600 Barton. Company calls and says its out of stock and offers me a 2800 Barton for an extra $15. I went with the ok and today get a call saying my card was denied (shouldn't have been) on my answering machine. I will call them back tomorrow saying not to worry about it after reading the other comments on here. Thanks."

Overall quality of the company
N/A
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
N/A
Ease of checking delivery status
N/A
Delivering products on-time
N/A
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
Customer service being easy to reach
N/A
Customer service being knowledgeable
Customer service being trustworthy
N/A
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
1/5

2004-08-05

"Con Men -- under no circumstances should you place an order. Read the other reviews. This store needs to be put out of business as soon as possible, along with its mother store infinity systems. CROOKS! YOU HAVE BEEN WARNED!!!!!"

Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
N/A
Delivering products on-time
N/A
Ease of checking delivery status
N/A
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
Overall customer service
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
2/5

2004-07-27

"Placed order for an ATX case. They called me 8 days later to say that it hadn't been shipped yet, and it would cost $5 more than advertised to ship it. Absolutely ridiculous! I cancelled the order. If you plan on recieving what you order within a month, look elsewhere!"

Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with

Verified
1/5

2004-07-26

"Bad customer service. Don't answer emails. Paid more shipping, and package hasn't arrived in 2 weeks. Don't even think of buying here. I would rate it -1 out of 10."

Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy

Verified
1/5

2004-07-08

"Had ordered a motherboard from them that didn't work and paid for insured shipping which guaranteed fast shipping, but they still won't ship it unless you call them multiple times. This company is really pcinfinity.net under the pcontime name. Avoid buying from this company unless you want your item taking nearly a month to get to you with constant hassling."

Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being knowledgeable
Making decisions on their own
Being easy to reach
Being trustworthy
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
1/5

2004-06-19

"Watch out for these guys. This company is really Infinity Systems Plus under a different name. They are rip off artists from Russia. They will send wrong parts on purpose and then you will never get in touch with them again. They will hang up on you and not return e-mail. Check the BBB on either company and you will see the truth. Look up Infinity Systems Plus for more info. "

Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused