"The website experience is difficult and frustrating - more complicated than it needs to be. It is also slow."

" WING/****-Very easy and pleasant. This extra step though is rather annoying. "

"Too many questions about ID and card humbers. Frustrating."

"I almost bought a mattress at IKEA before stopping myself saying "Why am I doing this at IKEA?" I browsed PC Richards and found a much better mattress. In the end, I even bought myself a TV because I had to take advantage of the price! Great experience!"

"Thanks for the great deals and happy holidays"

"Easy to navigate site nice job"

"So easy and simple to shop from home…
"

"Even though I received a text message stating my order was ready I had to see a sales representative when I arrived at the store.
He was very pleasant and got my item from the display case right away.
Checkout was quick and easy.
"

"Checking out as guest is wonderful because I don't have to remember a password! Thank yoy!"

"I was not able to call.customer service about pricing.. I have bought a dishwasher a all in one washer/dryer combo and now a stand up freezer and I wanted to discuss a anprice match and ontop of price match a possible discount for all thr money i have spe t and orders placed in the last month. I will call tomorrow and if they won't price match or give a discount I just may cancel my order and place ot else where..."

"very nice functionality of website. Great prices"

"Got a good sized tv for an amazing price, better than anywhere else!"

"Quick, easy to use, . Would be happy to buy there again."

" Product was pretty much as advertised but did not include all the plugs necessary. Delivered on time and in good condition. Only unsatisfactory thing was could not sign in with email and password or get password changed. Eventually completed the transaction by signing on as guest."

"In and out within 7 secs flat. The fastest CX in town! "