"The selection choices were many with very good options. The transaction was very smooth. You can’t beat free assembly and delivery. Thank you!"
"I usually use my favorite salesperson, Siani, at the Atlantic Ave location, but he was off and I really needed to get a range asap, so...."
"Easy! I like the different payment options and delivery scheduling. Extra peace of mind!"
"Was very easy ordered what I needed in passenger seat on ride home "
"As a faithful customer of PC Richardson for more than 25 years, I am very impressed by the onliine shopping experience with them. I will come back again and again."
"I decided I needed a new 75 inch Samsung, looked online, PC Richardson made picking out and ordering a TV so easy. Better than going into the store . Thank you so much. "
"Frustrating to return or cancela order, I order the wrong product and right away after I placed the order, I tried to cancel but was no way to do it online or chatting, the only way was calling, and was to late to call because costumer service was close already, so I wait till the next morning and they told me that it was shipped and was nothing they can do. So now I have to wait until get my AirPods that was I ordered. And I have to call again to request a returning label that is going to cost me. I order already the AirPods I wanted so probably I’m going to get both the same day, and I’ll call then. Very disappointed :("
"I just got a great price on a window air conditioner, I ordered curbside pickup, I but I had to wait 25 minutes for pickup after I had already received the confirmation message!"
"check out process is not very clear as to what address is shipping and which is for billing. As a result I have to re-order again."
"I had to use 3 different cards before I could get one to accept. And all 3 are in very good standing. Once I made the purchase, I went to the store to pick up my item and I was told they were out of stock. The person assisting me told me to call and get a refund. He was very helpful regardless of the negative situation. I don’t have a names, but all the staff were very helpful. But they ultimately couldn’t do much. "
"And im still waiting on my order."
"We needed a flat screen smart TV for our upcoming Staff Strategic Planning and chose PC Richard because its around the corner from our Harlem headquarters. We were very pleased with the excellent pricing and user friendly ordering experience and great immediate "chat" customer service! We'll come back! "
"The system kept going back when trying to change store pick up"
"Molly at pc richards excellent
Excellent customer service skills and very patient"
"Shopping for a replacement AC. I liked the options available and the filters allowed me to narrow down my search. I think the installation fees are way too high but I don't have much of a choice. The installers were great. They kept in touch about their ETA and did an excellent job with the installation. "