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PC Source Online, Inc.

3 reviews
1.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2003-04-12

"I had actually order from NEWGENPC.COM

This company completely sucks. I order a computer and after the 8th day I emailed them and recieved nothing. I tried calling and no one answers the phones not even a &*%#!@^ machine. In the middle of the day I might add.

Very poor company never order from them and I MEAN NEVER.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

1/5

2003-01-17

"Wanted to buy a PC on 12/29/02, and I saw their listing on price watch. I called and they have informed me that they just sold out of this model which was Intel P4 2.0 Ghz.
I called again after the holiday, and the told me it’s sold out, and it will cost me about $100 to get that PC. The problem was THEY WERE RODE ABOUT IT, SO I GOT ANGRY AND DECIDED TO INVISTIGATE THEIR PRACTICES.
I noticed that they are based on Ohio, and they were six or seven companies with the same AD. I went to their websites, and to my surprise they all had the same warranty, shipping policy, and even the same sales team with the same East European accent.
STAY AWAY FROM ALL OF THEM, READ THE REVIEW IN THIS GREAT WEBSITE. DO NOT BUY FROM THEM.
These companies are as follow:
Antares Computer Systems, Inc.
PC Source Online, Inc
Act Online Store
MG Electronics
acicomputerstore.com
americancomputech.com
newgenpc.com
acompinc.com
avapc.com
mgepc.com
pronetsale.com






House Brand
Info...

Complete sys - Intel Pentium 4 2.0GHz. Win XP, 98, or ME; CD & Manual. COA. 3Yrs Wrnty; Life Tech! 128Mb, 30Gb ATA133 HDD, Video64Mb, Snd, 52X CD, FD, 10-100 LAN, Front USB, 4USB Ports, Mid 300Wt! All New Parts! Price: $272
MinOrder: 1

Ship 1 : $8.00 - 20.00
Updated:1/13, 1:57PM $292
AVApc.com
Info...

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***-***-**** - P.O.s accepted

OH
House Brand
Info...

Complete sys - Intel Pentium 4 2.0GHz. Win XP, 98, or ME; CD & Manual. COA. 3Yrs Wrnty; Life Tech! PRICE FOR PHONE ORDER ONLY, MENTION PRICE WATCH --128Mb, 30Gb ATA133 HDD, Video64Mb, Snd, 52X CD, FD, 10-100 LAN, Front USB, 4USB Ports, Mid 300Wt! All New Parts! Price: $270
MinOrder: 1

Ship 1 : $10.00 - 22.00
Updated:1/13, 1:57PM $292 PcSourceOnline.com
Info...

***-***-****
***-***-**** P.O.'s accepted

OH
ACT Online Store
Info...

Complete sys - Intel Pentium 4 2.0GHz Socket 478. Win 98SE/ME or XP. COA. 3 Yr Wrnty; Lifetime Tech! Phone order price, Mention PRICE WATCH --2USB, 128Mb, ECS, FD, 20Gb ATA100, Video64Mb, 52X CD,Snd, 10-100 LAN, Mid 300W.Front USB! All New Parts! Price: $273
MinOrder: 1

Ship 1 : $20.00 Flat Fee
Updated:1/13, 10:09AM $293 ACT Online Store
Info...

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OH
House Brand
Info...

Complete sys - Intel Pentium 4 2.0GHz Socket 478. Win 98SE/ME or XP. COA. 3 Yr Wrnty; Lifetime Tech! 2USB, 128Mb, ECS, FD, 20Gb ATA100, Video64Mb, 52X CD,Snd, 10-100 LAN, Mid 300W.Front USB! All New Parts! Price: $275
MinOrder: 1

Ship 1 : $20.00 Flat Fee
Updated:1/13, 10:07AM $295 NewGenPC.com
Info...

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OH
PC Xperts
Info...

Complete sys - Intel Pentium 4 2.0GHz. Win XP, 98, or ME; COA. 3Yrs Wrnty; Life Tech! 128Mb, 20Gb ATA133 HDD, Video64Mb, Snd, 52X CD, FD, 10-100 LAN, Front USB, 4USB Ports, Mid 300Wt! All New Parts!
(Part - BGFGHFD) Price: $297
MinOrder: 1

Ship 1 : $0.99 Flat Fee FedExUn
Updated:1/6, 1:27PM $297.99 PC XPERTS
Info...

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Would you trust them? I don't.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

1/5

2002-10-29

"I configured a barebones kit from this company in late june. They promised a 1 year warranty/coverage on all parts and labor. Just send a part in and we'll test it for $35 they said in their warranty.
It is now late October, and upon having a hardware failure(a $174 chip of DDR stopped functioning), i went to the website for technical support. The form doesn't work, how convenient. Then I called their number "oh, we bought this company on August 26, so this is no longer the same company, you'll have to call the other guys." He then proceeds to give me a number thats been disconnected. I checked the better business bureau's file on them, and it appears they've pulled this sort of scam before. Through a friend at this site I found out that these people have the same physical address and phone numbers as several(over 10) websites, some of whom seem to be pulling the same "after this date call this number" deal, and all of whom promise "lifetime technical support." Upon calling them that the number was disconnected, they told me to call my local police department. My advice? stay away. Stay away.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being knowledgeable
Making decisions on their own
Resolving problems
Being easy to reach
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability