Product & services pricing
4.28/5
Chance of future purchase:
4.72/5
Shipping & packaging:
4.75/5
Customer service:
4.67/5
Return/Replacement policy:
4.54/5


5/5

2025-01-21

First time buying a gaming PC

"This was our first time buying a gaming PC and the experience was relatively straight forward. The site even gave us tips to help optimise the build as well as if we were missing any cables.

Customer services were also helpful as one of the monitors power cables was missing, and they managed to get a new power cable delivered to us within a couple of days around christmas time.

The PC itself is quite strong and very easy to set up. Very happy with the product
"

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5/5

2025-01-17

Excellent service

"I chose one of their configurable systems and modified it to suit. Their web page checks for compatibility of components, tower size, power supply , motherboard etc. All very helpful to me. I was kept in touch by email at every step of the building and QC processes. My chosen graphics card was out of stock, but a quickly answered phone call allowed the choice of an alternative. The price difference was refunded immediately. The build quality was outstanding and the pc performs like a dream. Thank you PCSpecialist, I would have no hesitation in recommending you."

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5/5

2025-01-17

Great product and excellent service

"The ordering process was clear and easy, with suggestions made to ensure the gaming PC my 13 year old son wanted would have enough power and actually work. He felt he could pick the parts himself, and have the fun of "building" the PC, without the risk of anything breaking in the actual build process. It took a while to arrive, but that was down to DPD issues, but he was the happiest boy in the world watching the updates to see what stage of make it was at. He got a 3D view of his PC once it was built, and was so pleased with it when it arrived."

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5/5

2025-01-16

clean config

"beautiful beautiful pc and the way they build it its perfect"

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5/5

2025-01-16

Efficient

"Really speedy delivery even over the Christmas period especially given I placed my order Christmas Eve, really happy with the products"

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5/5

2025-01-13

Excellent service and quality build

"I recently bought a new PC from PC specialist. The build was quick and hassle-free and the product is great."

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5/5

2025-01-11

10 Year Upgrade

"I had my pc built by PC Specialist nearly 10 years ago so it was a no brainer of where to go for my next new pc the customer service and communication is second to non all the way from submission to delivery top class .The web site is easy to use and gives you hints at the end if components are not compatible"

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5/5

2025-01-11

Excellent communication & service

"Our first custom built Gaming PC.
Couldn’t recommend PC Specialist high enough.

The lay out of their website.. to be able to pick and choose custom parts, is really customer friendly.

And after our purchase… we were constantly updated with emails, telling us what stage of the build our PC was at.

Very speedy professional service.
"

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5/5

2025-01-10

Smooth operation

"Decision making what to include in my new system was very much simplified using their on-line selection process. I was able to select all individual parts to my own requirements; cabinet, motherboard, processor, amount of memory, SSD size, video card, etc, etc. and the price of each part was automatically accrued.
The company kept me informed by email during every step of the build/testing and the PC and monitors arrived very securely packaged.
"

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5/5

2025-01-10

Fast and easy to use

"Easy to configure and order, arrived quick and easy to set up"

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5/5

2025-01-10

Couldn't be happier!

"Fantastic work! From start to finish the whole process was smooth, informative and the end result was more than exceeded my expectations. Thanks guys x"

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5/5

2025-01-09

A Dream Machine

"I logged into the PC Specialist website and looked to build a PC for my son who is starting to get into the world of animation, and creating such pieces. He informed me that he needed a work station, so I Googled, read the reviews, then built upon a base spec a machine that would match and exceed his needs at his current level, so when he advances, the machine could handle the work it is being throw at it.
The PC was packaged very well and very secure. Taking it out of the box, and once plugged in, it runs like a dream, No noise, very very quiet, fast and very efficient.
"

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5/5

2025-01-09

Reliable Supplier

"I ordered a top spec AMD desktop to replace one bought in 2014 that cannot run Windows 11 but was still working very well. The only problem was that the high spec components kept running out and I had to delay my order a few times. Eventually I compromised and settled for not the fastest memory (6000Mhz). Delivery happened very quickly after the build finished - this caught me out as I don't look at texts all the time.

I have a slight problem with startup errors (because I power off overnight) but I'm sure this will be sorted when I call.

Very pleased with the service.
"

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4/5

2025-01-08

Beautiful builds and how to find them.

"This is my second time ordering from Pc Specialists, and it was once again work to be proud of. The website is easy to use and the final build quality is near perfection. The only thing id say could use improving is the website, whilst i was 'building' the computer it would have been nice to see comments by the pros on some given items or combination of items"

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5/5

2025-01-07

Great experience.

"I would definitely recommend PC Specialist after completing my order. Good prices, kept up to date regularly with order process, can choose your own specification of components and cases. Would definitely recommend and use again."

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