"I ordered 5 motherboard from them that were in stock. They had an payment authorization from my credit card for the amount. 2 days later, its out of stock. No email from them saying they shipped my order which mean they accepted more orders than they could honor. 6 days later, I still see the authorizated payment on my statement, my order is still active, but payment not charged. I try to call their number for online store, it's inactive (The number you have tried to reach is not in service). I try to call the second number for online sales, it's inactive too (The number you have tried to reach is not in service). I send them an e-mail, no answer. Now I have to call my credit card to cancel the authorization and buy from another place.
It was my first and last experience with them."
"Ordered a video card in hopes I would get it within 2 weeks. Here I am 17 days later and I have not received any response from PCV. I have sent multiple emails and have attempted to call them all which have failed. If there was someone to teach you how to stop a customer from returning just contact PCV, if you can."
"My first experience was at the Scarborough store, wanting to buy a PCI-to-USB card. I was shown the "last one," which was already opened and most likely had been used. The employee got upset when I said I didn't want it.
All shopping experiences have been positive at the Markham store."
"I ordered the MSI Wind, 6 cell, Black, netbook from PC Village Computers as they were the only store I could find who had the item in stock. The entire transaction was extremely smooth and the order was received within 2 business days. A real pleasure doing business and I would not hesitate to do business with them again."
"I ordered a hard drive and LCD monitor on a Thursday, they were shipping on the following Monday night via UPS. Shipment arrived in 6 business days, everything was working. I'd shop here again. They had the best prices as well."
"I renently ordered the parts for my new PC from pcvonline. I was pleased with their service overall and would order from them again.
When I had questions they answered them right away - and if you phone you actually get to talk to real people unlike my previous attempt to order this system.
The only issues I had - Canada Post is slow, but that isn't their fault.
Also one of the ram chips in my dual channel kit was faulty - OCZ is replacing it for me.
At any rate I was pleased with pcvonline's service. They had it on its way to me in 3 days, they answered my questions, and it came very well packaged.
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