"Everything was great except on my web address I dropped the www because that is how I wanted it on the pen and it was printed with the www"

"Great Job! Everything was as expected ."

"My experience with PENSRUS was easy and professional. The ordering process was quick and transparent. Any questions that I had in regard to my order were answered quickly. "

"Received item as expected. Good quality and quick shipping. Could not ask for better service or value."

"Everybody likes my pens. They are a nice writing instrument and printing is sharp and professional. I have never had any trouble with them."

"I have 2 with PENSRUS and my communication with their staff has been uniformly great! That includes 4 different people. From sending me samples of the pens for my review to the digital proof that saved me from a mistake I made in ordering, each step was handled promptly and cordially.
Customer service people talk about creating the "wow" experience, The people I dealt with at PENSRUS certainly took it to heart.
The pens (including all the samples) themselves were good quality for the price. In fact I liked them so well, I ordered some plain (for home use )."

"I received my pens so quickly. Everyone I corresponded with helped me to customize my order and the response times were within minutes! These pens are beautiful and great quality too!"

"Exactly what I wanted and exactly what I ordered!! Thank you!!"

"Very nice pen! Writes without skipping and no globs of ink. Colors were as advertised and service was exceptional! The order came sooner than expected too, which was a bonus. Will definitely order again!"

"Easy to order, the printing looks great. I would order again from this company."

"The pen order was fast and painless. I am a business owner...my time is valuable. I called to place the order and I was sent a proof and the pens were at my door!!!

Thank you for your quality service and professionalism in getting my order to me!!

Many thanks!! My customers and staff LOVE the PENS!!!

All the Best,

Jane Schmitt
Mama Mia's Italian Restaurant
"

"Everyone at Pensrus is very helpful. Our orders always arrive quickly and as expected. Thank you for the great service as always!"

"Customer service responded promptly and effectively to a small problem."

"PENSRUS is the only company I use for imprinted pens. I keep several hundred Bics on hand for business promotion. The product quality is great, pricing is competitive, and customer service has always been excellent. Give these people a chance to earn your business. "

"the only problem I had was communication with them - there wasn't any after they confirmed my order. I called them for information. I quick email "your pens are on their way" would be sufficient."