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4/5

2006-04-19

"Believe this company is out of business. Not able to contact company, website or phone numbers"

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Verified
5/5

2006-03-10

"A+++++++++++++++++++++ Seller, They were very helpful when I asked questions, quick responses to all questions... So easy to order and custimize my laptop... Great Prices... Faster then fast shipping, My laptop arrived safe and sound :0)Actually had the laptop before I even checked for the tracking number the very next day :0) It was just awesome :0) Would so buy from them again and again :0)"

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Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
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Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Verified
5/5

2006-01-18

"These guys are the best. I am so totaly satisfied. Bought tricked out gaming laptop and was treated exellent"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Web site reliability
Speed of web site

Verified
5/5

2005-11-30

"First time making a big purchase online so was skeptical at first. Ended up purchasing a Sager NP9890 through Portablez.com. Dealt with Lynn. Transaction went extremely smooth and worry-free. They were very patient with my questions/needs. Very timely email responses and friendly! Would definitely do business with again. "

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Verified
5/5

2005-08-08

"Everything involved with the transaction between me and PortableZ.com was top notch. The larger companies really should take a look at the service that companies like this provide. The laptop I ordered came a day earlier and it's a beast. Far better than my desktop computer as far as I can tell is going to be an excelent gaming machine. Promptness in recieving my order was very important to be as I only had 6 days to get a laptop here before I left for texas to attend quakecon 2005. I would order from portablez again, as well as I'm going to recommend them to everyone who asks me anything about the beast of a laptop I have now. A(obligatory e-bay plus chain)+++++++++++"

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Is easy to do business with
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Is committed to quality products and services
Is consumer focused
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Verified
5/5

2005-07-22

"During my several emails and phone calls I received patient, prompt, and professional service from Portablez.com. Finally my purchase of a Sager 9880 was simply great! I highly recommend using them! "

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Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
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Ease of ordering online
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Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
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Verified
5/5

2005-04-22

"To pay for my comp I had to send my money via Western Union because i live in Czech Republic in Europe.. I recieved my new Sager in excelenet condition and in time as I expected. Talking to Lynn with my broken English was so easy. Can't imagine what could happen if i did trust to wrong person... But Lynn and all others in Portablez.com were so... totally cooool :o) ... Also their notebooks are so cheap prices but very quality products.. This is my second notebook from them. The best gaming monster that u can't buy in Europe yet. So I can fully recommend this E-shop to anyone!!!! Danny"

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Is committed to quality products and services
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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Verified
5/5

2005-02-27

"I ordered a Sager 3790 notebook from portablez.com and I was very pleased with my experience. since I live in Canada, I emailed them to have some information about shipping tp canada before placing my order and I was impressed by the speed of the answers. I asked a few questions and a women named Lynn at portablez.com was always very fast to answer my questions. They have an excellent customer service and I received my notebook just as expected. I highly recommend this reseller."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
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Verified
5/5

2005-02-26

"I ordered the ProStar 9096 from Portablez after a terrible experience with CyberPower. This model had a backorder that was terribly inconvenient and put the customer service problems of the manufacturer (Clevo) on this seller. Lynn went above and beyond to help me understand what was going on. The backorder problem took about a month and I received about 15 e-mail responses to my continuous barrage of questions. She made sure I never felt like Portablez was running away from giving me good service.

I've been using the machine heavy for several weeks now and it is great. I will look to Portablez for notebooks in the future.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
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Being updated on the exact date the delivery was sent
Delivering products damage free
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5/5

2005-02-25

"I found Lynn to be extremely helpful and personable. The prices offered here are extremely competetive (the exact same system bought directly from the manufacturer would have been $400 more), and the customer service was top notch.

It's also extremely generous of them to offer free 2 day FedEx shipping. Not many places regularly offer this.

I'll recommend PortableZ.com to my friends in the market for a new laptop.
"

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Is easy to do business with
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Is committed to quality products and services
Is consumer focused
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Verified
5/5

2005-02-17

"this guys are great. very fast, friendly service. it was an A+++ shopping experience where a lot of internet retailers could learn something! a special thanx to lynn (whom i dealt with) for his fast and honest responses to my emails. i can only recommend them to everybody.
the only annoying factor was the bank involved in my wiretransfer (can't blame portablez for their crappy service), so use your c/c if you want to avoid that.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being easy to reach
Resolving problems
Being knowledgeable
Being trustworthy
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
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Web site being easy to use
Speed of web site

Verified
5/5

2005-01-24

"Portablez proved not only to be the best in price, but the absolute best in Customer Service. I researched and compared all vendors offering "Build Your Own" Notebook on the web and I could not have been more satisfied than I am with Portablez, in particular Lynn. He is responsive, concerned and knowledgeable. Overall this was an AAA+++ transaction. I can't say enough about the Sager 3790, it's a thing of beauty and performs as promised. Thanks Lynn! "

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Verified
5/5

2005-01-19

"Are you looking for a trust-worthy reseller of top of the line notebooks? Look no further than Portablez.com.

I shopped for a notebook at stores and online for 8 months and just like you, I found Portablez.com. I could not believe the pricing on what they are selling! It was too good to be true. With all of the custom options, you know that you are getting exactly what you want. I compared pricing with Xtreme, Dell, Alienware and others. None of them compare with the total value offered by the Sager notebook I bought from Portablez.com.

Lynn was very helpful and answered all of my questions prior to my purchase. Yes, it is true, Lynn is a man...

The first notebook Sager shipped to me had a stuck pixel (white) near the center of the screen. I notified Lynn about the problem. Lynn provided the information to contact Sager’s web support and assured me that Portablez.com would make it right by me.

After contacting Sager about the problem, Sager cross-shipped a new notebook to me 2nd-Day Air and provided a return postage label for the defective notebook. It could NOT be any easier!

I am a sales rep for a display fireworks company. My Sager notebook is great for my video sales presentations! With a 17" screen and the power of a desktop in a notebook, the value is tremendous!

I plan on ordering my next notebook from Portablez.com. What are you waiting for? Order your notebook from Portablez.com NOW!


John K.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
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Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Making decisions on their own
Being knowledgeable
Being easy to reach
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-01-17

"Ordering was easy, service was great, and it arrived at my door step 5 days later via FedX 2 Day delivery.
I installed the software and drivers myself, saving even more $$$, ontop of their great price.
All is good.
EDIT: Somehow "very dissatisfied" appears at the top of my post. Nothing could be further from the truth. These guys have be super with their service and response to my e-mail questions.
Lynn, in particular, is very knowledgable and friendly, and I would highly recommend anyone to buy your next laptop from them.
Sorry for the confusion.
Cheers, VB
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Making decisions on their own
Being trustworthy
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-01-10

"Great experience with PortableZ. Their sales support is excellent. They responded extremely quickly to questions. The product was delivered in great shape and has worked flawlessly."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
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Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability