"I still have not received my order. Called 8/7/2018 to inquire and the rep told me he would call me back the next day. He did not. I don't know what has happened but I would like an update. The order was placed a month ago."
"Placed order mid-day Thursday, received 11am Friday. standard shipping. Didn't pay extra for special shipping. Old broken water heater out and new water heater operational before 3pm. Wife very happy. "Happy wife; Happy life" "
"i ordered a blue ox plate for a Ford edge 2008 and received a plate for plate for a jeep grand Cherokee "
"Overall experience was very good. I ordered online a 13.5k and a 15k AC unit, along with a control unit for the 15k, and a digital thermostat. Prior to placing the order online, I called and went down the list of items to confirm this is what was needed. Was told the 15k unit didn't come with a control unit so I purchased that ($65), and was told the digital thermostat was the correct one ($107). Advice on those was incorrect. The 15k unit does come with a control unit, and the digital thermostat will not work with the 15K unit (thermostat is for dual compressors). So now, both need to be returned. Outside of that, nothing else went haywire. Both units are in, working great (on the analog thermostat), and RV is nice and cool! PPL advisor made a mistake, but it happens. The savings overall was worth it!"
"Had just what I needed at a great price."
"We ordered a Dometic AC from this place since it was cheaper. Never again! I'd rather pay more from a company that will actually respond when you call or email. The AC was messed up after we installed it and this place wouldn't respond to emails or return my calls. I had to take this thing apart and fix the fan myself. I don't recommend this place. Once they get your money they ignore you. Very unprofessional."
"Made several calls for help on ordering AC and other components, and was told to hang on. Did 3 times for over 30 minutes each time. Finnaly got to speak to someone who took my # and said they would call me back, which never happed! TWICE!!
Terrible. "
"This was the best and most prompt service I have ever had from an internet purchase. I ordered an AC for my truck camper and it was delivered promptly and undamaged. The ceiling grid that I ordered with it had a defective control switch. I called PPL about the defective part and within 4 days I received a hole new grid. The AC was easy to install and works GREAT. I an very impressed with the service of PPL and will do more business with them in the future."
"Overall good experience with ordering from PPL. They offered the part at the best price and delivery was on time. They followed up to ensure I received the part."
"I received all the products, but I tried to find out how to return a thermostat and get a new one since the one I received was defective. But they will not respond at all. I tried calling but I work for a city and cant stay on hold for 30 minutes to get in touch with them. When I did get in touch with them about a product the lady hung up on me! Satisfied with the product minus the defective thermostat but very unsatisfied with the service!"
"Thanks for all the information I needed to choose the right dish to fit my needs. Fast easy service and great prices!"
"I purchased a Dometic Brisk Air II a/c for my RV. Prior to clicking the buy button I called PPL tech support to confirm fitment and compatibility with existing a/c system components. The technician answered ALL my questions and more. She actually saved me a bunch of money because she told me that I didn't need to buy and replace the existing analog thermostat with the digital thermostat that Dometic's tech support said I needed if I didn't want to re-wire my system. Thank you PPL tech support! PPL also had the best price available and free ground shipping from their Texas warehouse. The a/c unit arrived to me in California in 3 days from when I ordered it. BTW...this was not the 1st time I've ordered something from PPL and needless to say won't be the last. I highly recommend PPL for all your RV needs. "
"I called the tech support line and the lady on the other end was able to either answer my questions or find the correct answers. I ordered a new a/c for my camper and I have never put one in before. She made sure I have everything needed to complete my install. I will be back again to do more business and you can't beat their prices. All the parts including the a/c unit was shipped and at my house in 4 business days. Everything is working great after installation. Great place to deal with!!!! "
"James G. was very helpful. He knew exactly what I needed to install A/C in our truck camper. He explained the shipping very well and made sure that this would be a good transaction. Thanks James!"
"Gordon,,i had look online trying to find the power arms for RV travel trailer.And every place that I check wanted just way to much for the,But when I came across ppl motor homes,website I didn't have look ant farther,they had exactly what I needed and good prices range.I Place over the phone with one of their sale reper. he inform it the compeletion of my order that it will be ship on the following Monday and I received my order on that Wednesday,this is I call quick service,and will be ordering all my RV parts from them ."