"fantastic customer service - called to check on a mis-entered ZIP code (my fault) - before shipping the product, fast shipping, great prices"
"The ordering process and follow-up to assure everything was completed to my satisfaction was first class. The packaging was more than adequate and everything arrived as expected. Could not have expected any more from this seller and more importantly, I'd use them again and recommend to anyone!"
"Great price, super fast processing of my order and very great interaction with staff!"
"This is my second transaction with Profeel in the last six months, and both have been excellent.
I ordered a Canon EF 16-35L F4.0 lens on a FridaySaturday, and I was concerned about getting it in time for my trip the following Saturday. Profeel told me that the lens would go out on Monday, and that I would have it by Thursday.
The lens arrived as promised - well packaged, and in perfect condition. I even received emails later into the night keeping me informed about my order.
This is a great place to do business. They care about their customers and are very service oriented."
"I just bought Canon's 11 to 24mm lens from Profeel because they offered a really good price. Shipping was with UPS, lens arrived on time, and was well packed. The lens is fantastic!!! I highly recommend Profeel. I will not hesitate to buy again from Profeel. Thank you Profeel for such a great deal on a very expensive lens."
"Super seller! Shipped the same day I ordered and I received the order in two days. Items were as described and packed correctly. I had a question for them and their customer service is great, answered my question to my satisfaction."
"Amazing! Very helpful with any issues and willing to insure customer satisfaction without sacrificing speedy delivery! Received my order in 1 day! Helped me with a billing issue with ease! Not a single complaint whatsoever!"
"Quick and friendly communication, very speedy processing and shipping, and great prices!!! Was so satisfied I bought my second lens from then too. And I have already recommended them to my other photographer friends. "
"Always a pleasure doing business with PROFEEL/PMI Digital. The sales force is extremely friendly and helpful. They have a great selection of products at very competitive prices. Shipping is fast and secure! Hats off to Sharon and Esther for answering all of my order questions! Great job!"
"I loved how quick and personal the service was. Instead of going back and forth in emails, they called me when needed and sorted things out quickly. Lens reached me on the day promised. And great price too. I recommend them to everybody."
"This was my first purchase from Profeel. Since they are canon's authorized dealer, I bought a lens from them. They were very quick in processing the order and I got it within 3 days.
Securely packed package, product as described."
"I was extremely satisfied with my entire order process. The product was priced extremely well, was shipped quickly, and it was well packaged as to ensure no damage would occur during transportation. I was also extremely impressed in the brief contact I had with their customer service. I sent a quick email a couple days after placing my order to ask a quick question, and received a response no more than two hours later. All in all I am very satisfied with my order, and without hesitation would definitely order from them again."
"I bought a canon 7d mark II and saved $450.00 its a full retail version not a grey market or import camera it comes with the full canon usa warranty . i got the camera by the end of the following day . im very satisfied and would't hesitate to buy from then again."
"I am absolutely satisfied with my purchase of a Canon 6D from PROFEEL / PMI. Price quoted was $80 below big N.Y. camera store price and the camera is brand new, in box, with Canon USA warranty, accessories and soft ware. There were no delays or hitches at any point in the transaction or delivery. I plan on doing more business with PROFEEL. "
"Excellent experience purchasing Canon Lenses! Fast free shipping and helpful knowledgable staff. Will definitely purchase from Profeel again!
Steven D, Madison MS"