ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies
PRO Memory Upgrade

5 reviews
3.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2010-08-28

"Order Details
Title / Description Qty. Price
1. 4GB KHX1066C5S3K2/4GX Kingston DDR3 1066MHz 204-PIN PC3-8500 SO-DIMM memory 2x 2GB PC3-8500 204-PIN DDR3 1066MHz SO-DIMM upgrade 1 $99.98
Shipping: $0.00
Order Total: $109.23

This was the receipt of my purchase.

The same thing I thought I was bying when completing the transaction. However I received S25664PC3850072Rx8 2G DDR3-1066 SODIMM CL7 by Qimonda.
On their web site they are selling A Kingston memory, unless if you pay a very very close attention (which you would never do when buying kingston) to the page where it says that the memory is "equivalent" which is far NOT!!! But if you take a look at this web page's artifice from a buyer's perspective you will believe that you're bying Kingston's Low Latency HyperX High Speed Ram Chips. As I'm posting this message that web site's web masters have changed the word "Kingston" to "Equivalent Kingston" to cover up this mess. But it won't work! I have a print screen image of exactly what I saw when I was purchasing! And I have the receipt saved in my Yahoo Mailbox. I think I should report this to Kingston INC. themselves; as far as I'm concerned, it's an actionable arraignment. At this moment I'm trying to get memoryupgrade.pro to cooperate in reverse transaction. It's the second week already and they're still adamantly uncooperative shooting emails back & forth.

PLEASE BE ADVISED THAT THESE TWO 5 STAR REVIEWS BELOW ARE FAKE!!!

THAT'S NOT WHAT MOTIVATED REVIEWER WOULD WRITE! iT'S TOTALLY INCONGRUENT!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-08-20

"What a great experience. Finding the RAM I needed was super easy. It arrived very fast and was packed well. I am impressed with this company. I would completely purchase from memoryupgrade.pro again and I would definetly recommend this company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-06-28

"I've ordered from them a couple of times in the past for both myself and clients. Each time I've received the correct modules and I've had no issues. I've also found their prices to be very competitive, I plan on buying from them in the future as the need arises."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-05-22

"Very sour experience. I decided to cancel my order after feeling that the company was very unprofessional due to delays in shipment and the fact that it is very hard to reach the customer service department.
My order was shipped despite the fact that it was canceled. I tried contacting the customer service department by email and got no reply. Each time I call the customer service it would go straight to voicemail regardless of the hour of the day.
Eventually I got a callback from one guy who said with no apologies whatsoever that I will get my money back once they get the item
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2009-08-12

"Got Memory chips as ordered. Took 8 days from order date to delivery date. Chips work as specified. You may want to do your homework when making an offer to bid on memory chips from this store. I made an offer of $250.00 per chip and they came back with an offer of $304.99 per chip. So I purchased the chips. The next day ebay had the chips for $289.99 Pro Memory Upgrade would not give me the $30.00 credit (the difference between what I paid and ebay's price)But when I made another offer, Pro Memory Upgrade accepted my bid for the lower ebay price. Too bad I already bought them at the higher price. Update: I just got a credit of $30.00 on my credit card."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A