"Good Products and Fast Services!"
"I have purchased from you through Amazon numerous times but decided to try purchasing from you directly this time. "
"Never had any issues, placing orders for 3 years now."
“Hi Reviewer475564688
Thank you so much for your continued trust and loyalty over the past three years! We're thrilled to hear that your experience has been consistently smooth. Your feedback means a lot to us, and we look forward to serving you with the same reliability in the future. If there's anything you ever need, don't hesitate to reach out!”
"good price for a great product!"
“Hi @zekeshinduke,
Thank you so much for your positive feedback! We're delighted to hear you’re happy with the product and pricing. It’s always our goal to deliver great value and a seamless experience. If you ever need anything or have questions, feel free to reach out.
We look forward to serving you again!”
"The website would not load items by search. I had to find the items in my past orders to be able to add them to my cart."
“Hi @Reviewer3182150777,
Thank you for your feedback, and we're sorry to hear about your experience with the website's loading issues. We understand how frustrating this must have been. Our team is currently working to improve the search functionality and overall website performance to ensure a smoother shopping experience in the future. If you continue to face any issues, please feel free to reach out to our customer support team, and we'll be happy to assist you further. Thank you for bringing this to our attention!
Thanks!
customerservice@packagingsuppliesbymail.com”
"Nicholas Cheselka was very helpful!"
“Hi @Reviewer941730546,
Thank you for your kind words! We're thrilled to hear Nicholas provided such helpful service. Your satisfaction is our top priority, and we’re here to support you every step of the way. Please let us know if there’s anything else we can do to make your experience even better!”
"I have tried several products on this website and been very pleased with the quality and price."
“Hi @AngieHarvey,
Thank you for your loyalty and the wonderful feedback! We're dedicated to providing reliable products at competitive prices and are happy to hear that we've met your needs. Don’t hesitate to reach out for support or product recommendations!”
"from finding a product to place a order"
“Hi @Reviewer4186235304,
Thank you so much for your kind words! We're thrilled that your experience, from browsing to ordering, was smooth and satisfying. We aim to make the process seamless and are always here to help if you need anything.
Looking forward to serving you again!”
"So easy to order and great prices"
“Hi @Reviewer1212742022,
It’s wonderful to hear that our easy ordering system and great prices meet your expectations! Your feedback means the world to us. We look forward to serving you again soon. Please don’t hesitate to reach out with any questions!”
"Spent a long time on the phone with customer service.
She told me to delete my cart and reorder.
At first sight it looked okay (no tax charged)...
After proceeding to checkout tax was back again.
They picked up the issue and quickly resolved it."
“Hello Reviewer3068939795
Thank you for bringing this to our attention! We apologize for the inconvenience you experienced with the tax exemption. Please reach out to our customer service team again at 440-914-0530, and we will be happy to assist you in resolving this issue quickly. We appreciate your patience and look forward to helping you with your order!”
"I have purchased from PackagingSuppliesbyMail multiple times and have always been happy with their service and the product purchased. Thank you!"
“Hi @Reviewer4261687516,
Thank you for your continued trust in us! It’s wonderful to hear that our products and service keep you returning. We’re always looking for ways to offer even more value, and we appreciate your support. Feel free to reach out anytime with questions or for assistance!
customerservice@packagingsuppliesbymail.com”
"Started using this company a month ago for tape and stretch wrap, very pleased! I am glad to have found them. "
“Hi Reviewer4077413343,
We’re delighted you're very satisfied with our products and service! Providing quality and value is our goal, and we love knowing we've met your expectations. Thanks for choosing us, and feel free to reach out anytime for assistance or to take advantage of our special offers!
customerservice@packagingsuppliesbymail.com”
"Excellent tape - exactly what we needed and great sticking power for our application. Free Shipping makes it all the better! Highly recommend."
“Hi @ronijj,
Thank you so much for your fantastic feedback! We're delighted to hear that our tape met your needs perfectly and that you're impressed with its sticking power. Offering free shipping is just one of the ways we strive to provide the best value for our customers. We truly appreciate your recommendation and look forward to serving you again soon!
customerservice@packagingsuppliesbymail.com
440-914-0530”
"Packing Supplies customer service was outstanding. They took care of all of my requests, were knowledgeable and friendly followed up to make sure I was satisfied and even answered the phone when I called. Not used to this kind of customer support anymore. Thanks!"
“Dear Reviewer1131165890,
Thank you for your wonderful feedback! We're delighted to hear that our customer service team exceeded your expectations and provided the support you needed. We truly appreciate your kind words and look forward to serving you again.
440-914-0530
customerservice@packagingsuppliesbymail.com”
"Thank you for the Helpful note about the thickness of the wrapping material corresponding to the higher gauge number. "
“Hi @Reviewer3085918130,
Thank you for your kind review! We're glad that you found our note about the thickness of the wrapping material helpful. It's great to know that this information was useful to you. We appreciate your support and look forward to serving you again. If you have any more questions or need further assistance, please don't hesitate to contact us. Thank you for choosing PackagingSuppliesByMail!
customerservice@packagingsuppliesbymail.com
440-914-0530”
"repeating customer very satisfied "
“Hi @Reviewer3276057937,
Thank you for your feedback! We are thrilled to hear that you are very satisfied with our poly bags and that you are a repeat customer. Your support means a lot to us, and we look forward to continuing to provide you with top-quality products and excellent service. If you have any further questions or need assistance, feel free to reach out. Thank you for choosing PackagingSuppliesByMail!
customerservice@packagingsuppliesbymail.com
440-914-0530
”
A rep from PackagingSuppliesByMail, Reviewer3338153140, has responded:
“Hi rlegere,
Thank you for your continued trust in us and for trying out our direct purchasing experience! We truly value your loyalty and look forward to providing you with the same seamless and satisfying experience you’ve enjoyed through Amazon.
If there’s anything we can do to further enhance your shopping journey, please don’t hesitate to let us know.
Thank you for choosing us!”