"No cracks, great match on paint and fast dispatch. I could not be happier "
"A paint match failure rate of 40% shows their quality control is exceptionally bad. Over the prior three years I have purchased touch-up paint for five vehicles, three worked out but two were unacceptable. When you spend hours in surface preparation, sanding, primer, color coat and finally clear coat you expect a generally positive result. My experience with PAINT SCRATCH automotive touch up paint products is a 40% failure rate. Missing the color match by 5 - 10 shades is totally unacceptable to anyone.
When you get in touch with PAINT SCRATCH employees their resolution is to send you a new can of the same color coat. Are you kidding? With a 40% failure rate why would I trust their ability to do it correctly a second time, pulling another can off the shelf made at the same time or with the same method as before? I just can't trust them to give me the correct color and shade they advertise to sell.
Seriously! Currently I see of 35 different reviews 29 individuals gave them one star, that's 83% of their customers' think they stink!
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"I didn't actually bought something from them, but I did fill up the checkout info and had a change of heart when I remembered to check resellersrating.com first and saw how horrible they are. But still, I went far enough for them to try and use my credit card info to buy gifts cards. I was lucky my bank blocked the transactions. I am absolutely positive that they are responsible, since it's the only store were I used my CC directly. I usually pay with PayPal or Amazon except this one time... Be advised, dont trust them."
"THESE THIEVES BASICALLY WILL SEND YOU CRAP MISMATCHED PAINT FOR A 300% PROFIT. THEY ARE TOTALLY SCREWING PEOPLE OVER WITH THEIR LACK OF KNOWLEDGE ABOUT PAINT. THESE INBREDS MAKE MAACO LOOK GOOD. DO NOT BELIEVE THAT THEY WILL "WORK" WITH YOU. PAINT CODES ARE USELESS WITH THESE IDIOTS. THEIR ENTIRE WEBSITE LOOKS GREAT, BUT IT'S ONLY THERE TO STEAL YOUR MONEY. THIS WAS SUPPOSED TO BE BLACK, NOT GRAY! JERKS.
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"Got the paint but was chargred to much on my credit card. Called them three time left a message but they do not seem to return calls"
"Tried to return, they didn't accept. "
"Ordered the paint pen kit. The paint was delivered within one week, packaging was alright. The pens, rubbing compound and thinner looked alright at a first glance but ...
It is impossible to use the pens accordingly, they are way too thick and too giving too much paint to use on small scratches. Color didn’t really match either - the showed the right color code for my car though.
In the end I used a spray paint from a different company. I can’t recommend at all - waste of money."
"Don't bother, they use standard PPG paint you can get anywhere for way less. Blame damage and delays on UPS. Took 2 weeks and arrived damaged."
"Do not give these crooks a dollar. You will be severely disappointed. Do not believe any good review that is either fabricated or ignorant. They will sent you **** paint at insane markup. Listen to me or waste 2 weeks of your time to come to the same conclusion. Wish I had done my research on this terrible company "
"they Sent me the wrong color and refused to accept return and process a refund."
"I called to make sure I was ordering correct color for my Tesla (told the guy someone had keyed my car). Before I could ask if I should order spray paint or would get a vial, the guy said “so what’s your ?” (clearly annoyed with me). Then telling him I was nervous about ordering the wrong thing and needed to get it right based on reading the website, he said well go to the website and it’ll tell you what you need to do. Whaaaat? Didn’t even hear me say I had read the website and realized if I got it wrong it was on me. Told me to look on the door to get the paint code (which I was already aware of). Then actually said “I have to go”! Unbelievable! Luckily for me Tesla now has my color back in stock and I don’t have to give these people any $. After reading reviews on this site, I can’t even understand how this company is still in business "
"I ordered spray paint, primer, and clearcoat to repaint the bumper on my 2013 Ford F150. I followed the instructions exactly and my paint code was verified correct by Ford. I tested the paint and the color was a match. When I finished the process and applied the clear coat the paint appeared non-metallic. My truck has a metallic finish. I contacted the company and sent them photos. I sent the paint back at their request and my cost. They sent me a new can of paint which I tested and the metallic finish was correct. I now have to start the process over because they sent the wrong paint to start. I asked them to provide the primer and clearcoat and I was told I would have to buy them. I have wasted numerous hours only to be brushed aside after they had my money. They make mistakes and don't stand by their products. Stay away from this company."
"No effort on their behalf or remorse.
Sent them the Mercedes paint code DB 670 "Light Ivory" received a bleached white. Fairly certain there was no mixing or attempt to matching any of the light ivory color. Fairly certain even Ray Charles would have utilized Google; "white ivory or Mercedes DB-670 to figure out just how poor a product they sent me was. Sad when a company takes no pride in their work but has no problem taking my $135 for the bleach white they sent out. "
"Three attempts at matching a Mercedes paint code and they cannot get it right."
"N/A review submitted by error"