"I wish I could give this company zero stars. After waiting a month to finally receive a painting I paid $400 for, the frame is falling apart and scratched on all 4 sides. You can't even reach anyone at the company, the only person you can talk to is in a call center overseas. The customer service is horrible! Find a local artist, do not waste your time with this scam artist company!
Tip for consumers:
DO USE this company! They overcharge, take a month to ship, use call centers overseas, can’t actually talk to anyone at the company, and don’t care to make the issue right! I wanted to have the painting reframed locally and they refused to help after making me wait a month for the painting. Worst experience ever"
"This was the best painting I could have hoped for! Thank you so much!!"
“Thank you for your wonderful feedback, Danette. We are very happy to hear you loved the painting! ”
"My husbands mom died a few month before we got married and all he wanted was to have her there. This painting allowed that to happen and he was overwhelmed with emotion. He started calling everyone on FaceTime to show them. Thank you for this. The process was easy and worth it. "
“It was an honor for our team to create such a meaningful painting for your family, Bethany. Thank you for your wonderful feedback! ”
"The painting is absolutely beautiful my husband loved it. Thank you! "
“Thank you for your wonderful feedback, Amanda. We are thrilled to hear you loved the painting!”
"We recirved our painting and it honestly bought tears to my eyes. It was so well done and it looks beautiful. It's a gift to my mum whose parents died at a young age and to be able to give her this painting means everything.
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“It was an honor for our team to create such a meaningful painting for your family, Samra. Thank you for your wonderful feedback!”
"The painting was perfect, the artist really made my imagination into a reality. The painting was neatly done to perfection"
“We are beyond happy to hear we could live up to your expectations, Kala. Thank you for your wonderful feedback!”
"From start to finish the experience was amazing. Thank you so much I will always truly appreciate you guys "
“Thank you for your wonderful feedback and kind words, Sixta. We are beyond happy to hear about your satisfaction! ”
"Loved the experience and the entire process was smooth. "
“We are thrilled to hear about your satisfaction, Debra. Thank you for your wonderful feedback! ”
"Very beautiful painting and in a timely manner! My husband had literal tears in his eyes and it brought him such great joy! "
“We are thrilled to hear how much you loved the painting, Tylisa. Thank you for your wonderful feedback!”
"My boyfriend lost his dad at a young age, so when I saw the opportunity to give him a painting of them together in adulthood, I had to check it out. PaintYourLife did an amazing job bringing them together and allowing me to be involved in the process along the way. This was an overall great experience and the painting is so beautiful. My boyfriend was overjoyed to receive this unique gift. "
“It was an honor for our team to create such a meaningful painting, Hannah. We are thrilled to hear about your satisfaction with the portrait and the service. Thank you for your feedback! ”
"Everything was on time and picture was everything I asked for "
“We are very happy to hear we could live up to your expectations, Lisa. Thank you for your feedback!”
"they did such an excellent job. I love the fact that they give u an option to make changes and they will correct it. I would highly recommend this experience again"
“We are thrilled to hear about your satisfaction with the painting and the service, Cayla. Thank you for your wonderful feedback and kind words!”
"I bought this for my parents and they absolutely loved it!!! Great job it was so beautiful "
“Thank you for your wonderful feedback, Jacqueline. We are very happy to hear your family loved the painting! ”
"Awesome picture she loved it "
“We are delighted to hear you loved the painting, James. Thank you for your feedback!”
"Art work and beautiful! The artist truly took their time to make it as realistic as possible "
“Thank you for your wonderful feedback, Oscar. The artist will be thrilled to receive your kind words!”
A rep from Paintyourlife.com, EmilyMorgan, has responded:
“We are sorry to hear about this issue, Ivona. It is our utmost priority for our customers to have a satisfying experience and receive the paintings they are 100% happy with. Our team is always ready to assist you in case of any inquiries. We'd like to settle this matter and turn this into a better experience for you since your satisfaction is our priority. Our team has reached out to get to the bottom of this. Please check your inbox.”